Janay Ruiz
Santa Maria,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
Work History
Beertender
Liquid Gravity
03.2025 - 09.2025
- Served a diverse selection of craft beers, ensuring optimal customer satisfaction.
- Maintained cleanliness and organization of bar area to promote efficient service.
- Assisted customers with beer selections, enhancing their overall experience.
- Operated point-of-sale system accurately for transactions and inventory management.
- Adapted quickly to changing priorities in a fast-paced environment.
Cook
Homestead Deli
04.2021 - 04.2023
- Prepared and cooked menu items following standardized recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Assisted in training new kitchen staff on food preparation techniques and safety protocols.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Assistant Manager
Old Town Market
04.2016 - 07.2020
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored junior staff, promoting skill development and team cohesion.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma -
Arroyo High School
El Monte, CASkills
- Customer service
- Point-of-sale operation
- Inventory control
- Time management
- Fast-paced environment adaptability
- Data entry
- Team leadership
- Money handling
- Problem resolution
Timeline
Beertender
Liquid Gravity
03.2025 - 09.2025
Cook
Homestead Deli
04.2021 - 04.2023
Assistant Manager
Old Town Market
04.2016 - 07.2020
High School Diploma -
Arroyo High School