Matthew Delcampo
Seattle,WA
Summary
Motivated student and service worker experienced with assisting both customers and staff in a friendly yet professional manner. Capable of working in both autonomous and collaborative environments efficiently. Dedicated to working hard and learning to make positive contributions.
Overview
2
2
years of professional experience
Work History
Lab Care Assistant
University Of Washington
06.2023 - Current
- Monitored and maintained cleanliness, sanitation, and organization of computer labs in Odegaard library.
- Examined assessed computer lab devices for software and hardware abnormalities and reported findings to Academic Technologies Systems team.
PACE Volunteer
Providence ElderCare
08.2023 - 10.2023
- Provided emotional and social support for participants
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Communicated patient needs to care team and assisted nursing staff in monitoring patients
Student Technology Loan Program Lead Assistant
University Of Washington
07.2021 - 06.2023
- Maintained excellent customer service skills and resolved customer complaints and inquiries
- Worked as a liaison between UW Academic Technology teams, communicating software concerns and issues between teams
- Demonstrated willingness to learn software and programs utilized by the team to better communicate concerns and ensure smoother operations
- Performed interviews for prospective employees to STLP
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations
Education
Bachelor of Arts - Psychology
University Of Washington
06.2024
Skills
- Customer service
- Organization
- Microsoft applications proficiency
- Adaptability
- Leadership
- Compassion
- Computer skills
- Technical Support
Timeline
PACE Volunteer
Providence ElderCare
08.2023 - 10.2023
Lab Care Assistant
University Of Washington
06.2023 - Current
Student Technology Loan Program Lead Assistant
University Of Washington
07.2021 - 06.2023
Bachelor of Arts - Psychology
University Of Washington
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