Matthew DeNeui
Torrance,United States
Summary
Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr. Solutions Engineer
Darktrace
Los Angeles, United States
07.2024 - Current
- Led a team of 10 members, fostering a collaborative environment
- Provided mentorship and coaching to team members, resulting in promotions for several members who are currently top performers in their departments and areas of expertise
- Fostered an engaging work culture maintaining employee retention throughout tenure
- Delivered expert insights to leadership and project teams, driving informed decision-making and strategic planning
- Acted as the go-to expert for Email and Network security cross-regionally, providing guidance and ensuring adherence to best practices across the organization
- Served as the voice of the customer, relaying feedback to product and development teams to drive improvements
- Collaborated with cross-functional teams (e.g., Sales, Product, Support) to address customer feedback and implement solutions
- Developed and presented detailed product demonstrations, showcasing technical capabilities to drive customer confidence and engagement
- Acted as the primary technical resource during sales cycles, addressing client concerns and customizing solutions to meet unique requirements
- Delivered in-depth training live in-person sessions for clients, ensuring seamless implementation and adoption of solutions
- Worked with AWS, Azure, Google Cloud, VMWare, Hyper-V to deploy and manage their security platform while preserving business velocity in their scalable infrastructure
- Managed multiple concurrent delivery projects, ensuring adherence to timelines, budgets, and quality standards
Principal Cyber Technologist & Team Lead (Sr. Sales and Solutions Engineer)
Darktrace
Los Angeles, United States
03.2024 - 07.2024
- Led a team of 10 members, fostering a collaborative environment
- Provided mentorship and coaching to team members, resulting in promotions for several members who are currently top performers in their departments and areas of expertise
- Managed team workflows and delegated tasks effectively
- Fostered an engaging work culture maintaining employee retention throughout tenure
- Acted as the go-to expert for Email and Network security cross-regionally, providing guidance and ensuring adherence to best practices across the organization
- Served as the voice of the customer, relaying feedback to product and development teams to drive improvements
- Proactively identified and resolved client issues
- Collaborated with cross-functional teams (e.g., Sales, Product, Support) to address customer feedback and implement solutions
- Developed and presented detailed product demonstrations, showcasing technical capabilities to drive customer confidence and engagement
- Acted as the primary technical resource during sales cycles, addressing client concerns and customizing solutions to meet unique requirements
- Delivered in-depth training live in-person sessions for clients, ensuring seamless implementation and adoption of solutions
- Worked with AWS, Azure, Google Cloud, VMWare, Hyper-V to deploy and manage their security platform while preserving business velocity in their scalable infrastructure
- Managed multiple concurrent delivery projects, ensuring adherence to timelines, budgets, and quality standards
- Created and executed detailed test plans to validate functionality, performance, and reliability of delivered solutions
Sr. Cyber Technologist & Team Lead (Sr. Sales and Solutions Engineer)
Darktrace
Greater Los Angeles, United States
06.2021 - 03.2024
- Led a team of 10 members, fostering a collaborative environment
- Provided mentorship and coaching to team members, resulting in promotions for several members who are currently top performers in their departments and areas of expertise
- Managed team workflows and delegated tasks effectively, fostered an engaging work culture increasing employee retention by 35%
- Acted as the go-to expert for Email security cross-regionally, providing guidance and ensuring adherence to best practices across the organization
- Authored comprehensive documentation and guidelines for our Email product, enhancing team efficiency and accuracy
- Served as the voice of the customer, relaying feedback to product and development teams to drive improvements
- Proactively identified and resolved client issues
- Collaborated with cross-functional teams (e.g., Sales, Product, Support) to address customer feedback and implement solutions
- Developed and presented detailed product demonstrations, showcasing technical capabilities to drive customer confidence and engagement
- Acted as the primary technical resource during sales cycles, addressing client concerns and customizing solutions to meet unique requirements
- Delivered in-depth training live in-person sessions for clients, ensuring seamless implementation and adoption of solutions
- Authored comprehensive technical documentation, including deployment guides, operational runbooks, and troubleshooting guides
- Worked with AWS, Azure, Google Cloud, VMWare, Hyper-V to deploy and manage their security platform while preserving business velocity in their scalable infrastructure
- Managed multiple concurrent delivery projects, ensuring adherence to timelines, budgets, and quality standards
- Created and executed detailed test plans to validate functionality, performance, and reliability of delivered solutions
Sr. Cyber Technologist (Sr. Solutions Engineer)
Darktrace
Greater Los Angeles, United States
07.2020 - 06.2021
- Acted as the go-to expert for Email security cross-regionally, providing guidance and ensuring adherence to best practices across the organization
- Authored comprehensive documentation and guidelines for our Email product, enhancing team efficiency and accuracy
- Served as the voice of the customer, relaying feedback to product and development teams to drive improvements
- Proactively identified and resolved client issues
- Collaborated with cross-functional teams (e.g., Sales, Product, Support) to address customer feedback and implement solutions
- Developed and presented detailed product demonstrations, showcasing technical capabilities to drive customer confidence and engagement
- Acted as the primary technical resource during sales cycles, addressing client concerns and customizing solutions to meet unique requirements
- Delivered in-depth training live in-person sessions for clients, ensuring seamless implementation and adoption of solutions
- Authored comprehensive technical documentation, including deployment guides, operational runbooks, and troubleshooting guides
- Worked with AWS, Azure, Google Cloud, VMWare, Hyper-V to deploy and manage their security platform while preserving business velocity in their scalable infrastructure
- Managed multiple concurrent delivery projects, ensuring adherence to timelines, budgets, and quality standards
- Created and executed detailed test plans to validate functionality, performance, and reliability of delivered solutions
Cyber Technologist (Sales Engineer)
Darktrace
Greater Los Angeles Area
11.2018 - 06.2020
- Served as the voice of the customer, relaying feedback to product and development teams to drive improvements
- Proactively identified and resolved client issues
- Collaborated with cross-functional teams (e.g., Sales, Product, Support) to address customer feedback and implement solutions
- Developed and presented detailed product demonstrations, showcasing technical capabilities to drive customer confidence and engagement
- Acted as the primary technical resource during sales cycles, addressing client concerns and customizing solutions to meet unique requirements
- Delivered in-depth training live in-person sessions for clients, ensuring seamless implementation and adoption of solutions
- Authored comprehensive technical documentation, including deployment guides, operational runbooks, and troubleshooting guides
- Worked with AWS, Azure, Google Cloud, VMWare, Hyper-V to deploy and manage their security platform while preserving business velocity in their scalable infrastructure
- Managed multiple concurrent delivery projects, ensuring adherence to timelines, budgets, and quality standards
- Created and executed detailed test plans to validate functionality, performance, and reliability of delivered solutions
Software Engineer
BayTech Consulting
Irvine, California
08.2017 - 06.2018
Education
Bachelor of Science (B.S.) - Computer Science
UC Irvine
01.2017
Associate of Science (A.S.) - Mathematics
El Camino College
01.2014
Skills
- Leading Discussions
- Strategic thinking
- Customer engagement
- Project management
- Incident management
- Technical documentation
- Requirements gathering
- Network architecture
- Cybersecurity
- Customer service
- Team collaboration
- Verbal and written communication
Certification
- AWS Certified Cloud Practitioner
- AWS Partner: Accreditation (Technical)
Awards
- Director's Club 2024 Q2
- Director's Club 2024 Q1
- Dean's Honor List, 8 quarters
- Top 15% of Class
- Graduated Cum Laude, 2017
Personal Information
Title: Solutions Engineer & Team Lead at Darktrace
Timeline
Sr. Solutions Engineer
Darktrace
07.2024 - Current
Principal Cyber Technologist & Team Lead (Sr. Sales and Solutions Engineer)
Darktrace
03.2024 - 07.2024
Sr. Cyber Technologist & Team Lead (Sr. Sales and Solutions Engineer)
Darktrace
06.2021 - 03.2024
Sr. Cyber Technologist (Sr. Solutions Engineer)
Darktrace
07.2020 - 06.2021
Cyber Technologist (Sales Engineer)
Darktrace
11.2018 - 06.2020
Software Engineer
BayTech Consulting
08.2017 - 06.2018
Associate of Science (A.S.) - Mathematics
El Camino College
Bachelor of Science (B.S.) - Computer Science
UC Irvine