Matthew Downes
Chicago,IL
Summary
Responsible and dependable high school graduate with experience in customer service and attention to details. Seeking a position to further develop communication skills, provide excellent service, and contribute to a team-oriented environment.
Overview
4
4
years of professional experience
Work History
Host and Expo Runner
Haymarket Pub & Brewery
2024.12 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in training new hosts on service standards and procedures.
- Collaborated with servers to coordinate timely food and drink delivery.
- Handled guest inquiries and complaints, providing effective resolutions.
- Monitored dining room activity to ensure smooth operations during peak hours.
Scorekeeper
St Viator Elementary School
2022.09 - Current
- Recorded and tracked game scores for accuracy and consistency across multiple sports events
- Coordinated with coaches and officials to ensure proper scorekeeping protocols were followed
- Managed timing and scoring systems during games, ensuring real-time updates for spectators
- Trained new scorekeepers on best practices and operational procedures for efficient score tracking
Education
High School Diploma -
St. Patrick High School
Chicago, IL2026-05
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Team player mentality
- Server support
- Effective time management
Timeline
Host and Expo Runner
Haymarket Pub & Brewery
2024.12 - Current
Scorekeeper
St Viator Elementary School
2022.09 - Current
High School Diploma -
St. Patrick High School