Summary
Overview
Work History
Education
Skills
Accomplishments
Fantasy Football, Darts, Cornhole, Pool, and Board Games
Timeline
Hi, I’m

Matthew Duplechain

Slidell,LA
Matthew Duplechain

Summary

(Dispatching) Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.


(Serving/Bartending) Engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
years of professional experience

Work History

Crescent River Port Pilots Association

Night Dispatcher
02.2019 - Current

Job overview

  • Communicated with pilots and personnel to coordinate orders and help transit during trips.
  • Directed dispatching, routing, and tracking of vessels during voyages.
  • Managed conflict resolutions with agents, tugs and various pilots to encourage professional relationships and promote respect.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Southside Cafe

Server
01.2015 - 01.2022

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Education

Southeastern Louisiana University
Hammond, LA

Bachelor of Arts from Marketing
06.2015

University Overview

Skills

  • Dispatching Field Personnel
  • Service Planning
  • Closing Tickets
  • Database Maintenance
  • Updating Logs
  • Schedule Coordination
  • Prioritizing Calls
  • Training New Hires
  • Buffet Setup and Takedown
  • Special Dietary Requirements
  • Menu Memorization
  • Food and Beverage Pairings

Accomplishments

Accomplishments

Upstart Laundry Business that is run by myself and my wife. (Laundry Loaders)...website should be launched shortly.


Sales- (Early years at Best Buy 2008-2015)

3rd in nation in Home Theater Sales

6th in district in Digital Life Sales

One of the only associates to work multiple departments fluidly.

Fantasy Football, Darts, Cornhole, Pool, and Board Games

Fantasy Football, Darts, Cornhole, Pool, and Board Games

Commissioner of multiple fantasy football leagues ran as hobbies for my groups of friends. Competitive dart and cornhole player. Avid board game  connoisseur. 


Timeline

Night Dispatcher
Crescent River Port Pilots Association
02.2019 - Current
Server
Southside Cafe
01.2015 - 01.2022
Southeastern Louisiana University
Bachelor of Arts from Marketing
Matthew Duplechain