Matthew Durovy

Dynamic sales professional with a proven track record at Johnson Controls, consistently exceeding KPIs and enhancing customer satisfaction. Skilled in relationship management and problem-solving, I drive revenue growth through effective collaboration and data-driven strategies. My expertise in CRM software and commitment to client retention have significantly improved service delivery and operational efficiency.

• Managed client relationships, resulting in increased client retention and referrals.
• Advised clients on investment strategies, achieving measurable growth in portfolio performance.
• Collaborated with team to develop personalized financial plans, enhancing client satisfaction.
• Analyzed market trends to provide insightful recommendations, improving client investment returns.
• Guided customers through car buying process, achieving high satisfaction and exceeding sales targets.
• Analyzed customer needs to recommend suitable vehicles, enhancing overall sales performance.
• Collaborated with team to streamline sales operations, resulting in improved efficiency.
• Resolved customer issues promptly, ensuring a positive buying experience and repeat business.
• Managed industrial machine service and sales operations, ensuring timely and efficient service delivery.
• Achieved measurable improvements in customer satisfaction and retention through effective service strategies.
• Utilized technical expertise to diagnose and resolve machine issues, minimizing downtime and operational costs.
• Collaborated with sales team to identify and pursue new business opportunities, driving revenue growth.
• Implemented data-driven approaches to optimize machine performance and customer service processes.

Title: Sales Consultant