Matthew Dwyer
Glenolden,PA
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency
- Uses independent decision-making skills and sound judgment to positively impact company success.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Premium Services Representative
Philadelphia Phillies
03.2024 - Current
- Enhanced customer satisfaction by providing personalized assistance and resolving issues promptly.
- Maintained comprehensive knowledge of products and services offered, assisting clients in making informed decisions.
- Developed strong relationships with clients through consistent communication, resulting in an increase in retention rates.
- Collaborated with cross-functional teams to develop strategies for improving overall customer experience.
Cashier
Dollar Tree
06.2020 - 03.2024
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Swim Instructor
Kids First Swim School
07.2018 - 03.2020
- Used music to motivate and energize classes.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Collaborated with other fitness professionals to develop and implement new programs.
- Implemented proper safety protocols and emergency response plans.
Education
No Degree - Digital Communications And Media
Temple University
Philadelphia, PA12-2024
High School Diploma -
Monsignor Bonner And Archbishop Prendergast High
Drexel Hill, PA06-2020
Skills
- Special Assignments
- Materials Requisition
- Public Speaking
- Project Management
- Editing and proofreading
- Active Listening
- Reading Comprehension
- TV Broadcasting
- Strong writing skills
- Effective writing
Timeline
Premium Services Representative
Philadelphia Phillies
03.2024 - Current
Cashier
Dollar Tree
06.2020 - 03.2024
Swim Instructor
Kids First Swim School
07.2018 - 03.2020
No Degree - Digital Communications And Media
Temple University
High School Diploma -
Monsignor Bonner And Archbishop Prendergast High