Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Dwyer

Glenolden,PA

Summary

  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency
  • Uses independent decision-making skills and sound judgment to positively impact company success.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Premium Services Representative

Philadelphia Phillies
03.2024 - Current
  • Enhanced customer satisfaction by providing personalized assistance and resolving issues promptly.
  • Maintained comprehensive knowledge of products and services offered, assisting clients in making informed decisions.
  • Developed strong relationships with clients through consistent communication, resulting in an increase in retention rates.
  • Collaborated with cross-functional teams to develop strategies for improving overall customer experience.

Cashier

Dollar Tree
06.2020 - 03.2024
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Swim Instructor

Kids First Swim School
07.2018 - 03.2020
  • Used music to motivate and energize classes.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Collaborated with other fitness professionals to develop and implement new programs.
  • Implemented proper safety protocols and emergency response plans.

Education

No Degree - Digital Communications And Media

Temple University
Philadelphia, PA
12-2024

High School Diploma -

Monsignor Bonner And Archbishop Prendergast High
Drexel Hill, PA
06-2020

Skills

  • Special Assignments
  • Materials Requisition
  • Public Speaking
  • Project Management
  • Editing and proofreading
  • Active Listening
  • Reading Comprehension
  • TV Broadcasting
  • Strong writing skills
  • Effective writing

Timeline

Premium Services Representative

Philadelphia Phillies
03.2024 - Current

Cashier

Dollar Tree
06.2020 - 03.2024

Swim Instructor

Kids First Swim School
07.2018 - 03.2020

No Degree - Digital Communications And Media

Temple University

High School Diploma -

Monsignor Bonner And Archbishop Prendergast High

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Matthew Dwyer