Matthew Eaton
Traverse City,MI
Summary
Dynamic Field Technician with a proven track record at Spectrum, excelling in equipment installation and hardware repair. Demonstrated strong communication and multitasking skills while ensuring workplace safety. Recognized for enhancing customer satisfaction through effective problem-solving and meticulous record-keeping, contributing to seamless project execution and operational efficiency.
Overview
6
6
years of professional experience
Work History
Field Technician
Spectrum
12.2023 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Construction Worker
Applied Flooring Technologies
04.2020 - 09.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized advanced tools and machinery to expedite construction processes, meeting tight deadlines.
- Polishing, and coating concrete.
Arcade Technician
Family Entertainment Group
03.2020 - 12.2023
- Managed online and physical software updates for arcade systems spanning eras, supporting aging infrastructure with regular manufacturer updates.
- Successfully worked under high-pressure circumstances during busy periods without compromising on the quality of work delivered.
- Explained and demonstrated games and attractions to assist guests.
Sales Associate
Best Buy
01.2019 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate In Electronics Engineering Technology - Engineering
Northwest Michigan Collage
Traverse City, MI06.2020
Skills
- Equipment installation
- Hardware repair
- Workplace safety
- Customer Service
Timeline
Field Technician
Spectrum
12.2023 - Current
Construction Worker
Applied Flooring Technologies
04.2020 - 09.2022
Arcade Technician
Family Entertainment Group
03.2020 - 12.2023
Sales Associate
Best Buy
01.2019 - 03.2021
Associate In Electronics Engineering Technology - Engineering
Northwest Michigan Collage
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