Matthew Edwards
Ona,WV
Summary
Dynamic leader with expertise in operations management and client relationship cultivation at Triple E Reality. Proven track record in optimizing costs and enhancing property visibility through strategic marketing. Skilled in negotiation and customer service, driving tenant satisfaction and repeat business. Recognized for dependable decision-making and fostering trust, achieving a 20% increase in client retention.
Overview
2027
2027
years of professional experience
Work History
Owner/Operator
Edwards and Sons Lawn Service
02.2022 - Current
- Managed daily operations, ensuring efficient property management and tenant satisfaction.
- Developed marketing strategies to attract potential buyers and increase property visibility.
- Negotiated contracts with vendors and service providers to optimize operational costs.
- Oversaw property maintenance schedules, coordinating repairs and service requests effectively.
- Cultivated relationships with clients, fostering trust and repeat business opportunities.
Owner/Operator
Triple E Reality
2022 - Current
- Managed daily operations, ensuring efficient property management and tenant satisfaction.
- Developed marketing strategies to attract potential buyers and increase property visibility.
- Negotiated contracts with vendors and service providers to optimize operational costs.
- Oversaw property maintenance schedules, coordinating repairs and service requests effectively.
- Analyzed market trends to guide pricing strategies and investment decisions.
- Cultivated relationships with clients, fostering trust and repeat business opportunities.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
IT Analyst
St Mary’s Hospital
03.2004 - 05.2009
- Analyzed system performance to identify areas for improvement and optimize operations.
- Supported end-users by resolving technical issues through troubleshooting and effective communication.
- Collaborated with cross-functional teams to implement software updates and enhancements.
- Documented IT processes, ensuring adherence to hospital policies and compliance standards.
- Conducted training sessions for staff on new technologies and system functionalities.
Education
Associate Degree in Information Systems - E Commerce
Huntington Junior College
WV05.2004
High School Diploma -
Logan High School
Logan, WV06.2001
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Operations oversight
- Inventory management
- Negotiation
- Relationship management
- Financial analysis
- Budget development
- Performance analysis
- Marketing expertise
- Client relationship management
- Accounting principles
- Preventative maintenance
- Cashflow management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer service
- Customer-oriented
- Logistics planning
- Heavy lifting
- Courteous and polite demeanor
Timeline
Owner/Operator
Edwards and Sons Lawn Service
02.2022 - Current
IT Analyst
St Mary’s Hospital
03.2004 - 05.2009
Owner/Operator
Triple E Reality
2022 - Current
Associate Degree in Information Systems - E Commerce
Huntington Junior College
High School Diploma -
Logan High School