Matthew Eiler
Eastchester,NY
Summary
Dynamic leader with proven expertise in cross-functional team management and staff training, honed at Greentree Country Club and Town of Eastchester Parks and Recreation Department. Excelled in fostering customer service excellence and team leadership, significantly enhancing operational efficiency. Skilled in time management and goal setting, ensuring high levels of staff performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Captain Waiter
Greentree Country Club
New Rochelle, NY
05.2024 - Current
- Communicated effectively with other departments such as kitchen or bar regarding orders or any changes that may occur.
- Completed opening and closing tasks to ensure smooth venue operations.
- I ran the preparation and cleanup of portions of events, ensuring seamless operations.
- Trained new staff members on proper customer service techniques, use of equipment, and sanitation standards.
Head Counselor
Town of Eastchester Parks andRecreation Department
Eastchester, NY
06.2021 - 08.2024
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- I designated tasks to my counselors to ensure all campers did what they needed to do, and none were ever unsupervised.
- Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.
- Evaluated performance of junior counselors regularly providing feedback on areas needing improvement.
Education
Currently Pursuing - History Education
Marist University
Poughkeepsie, NYSkills
- Cross-functional team management
- Staff training and development
- Customer service
- Team leadership
- Time management
- Goal setting
Accomplishments
- Varsity captain for my high school cross country, winter, and spring track teams.
- Student chair for my high school's Relay for Life chapter.
Timeline
Captain Waiter
Greentree Country Club
05.2024 - Current
Head Counselor
Town of Eastchester Parks andRecreation Department
06.2021 - 08.2024
Currently Pursuing - History Education
Marist University
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