Matthew Elliott
Bel Air,MD
Summary
Dynamic and results-oriented professional with a proven track record in customer service and financial planning. Excelled in relationship building at Elliott's Lawn Care, enhancing client retention and referrals. Demonstrated exceptional cash handling accuracy and food safety knowledge. Skilled in leading teams to exceed business targets through strategic planning and effective communication.
Overview
4
4
years of professional experience
Work History
Busser
Hopkins Farm Brewery
09.2023 - Current
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Lawn Care Owner
Elliott's Lawn Care
04.2021 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Cashier
Love Crust Pizza
01.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Business of Administration
University of Lynchburg
Lynchburg, VA05-2028
Skills
- Server Support
- Food Safety
- Cleaning procedures
- Memory retention
- Relationship Building
- Customer Relations
- Client Service
- Financial Planning
- Negotiation
- Verbal and written communication
- Customer Service
- Cash Handling
Timeline
Busser
Hopkins Farm Brewery
09.2023 - Current
Cashier
Love Crust Pizza
01.2022 - 04.2023
Lawn Care Owner
Elliott's Lawn Care
04.2021 - 08.2024
No Degree - Business of Administration
University of Lynchburg
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