Matthew Emerson
Leawood,KS
Summary
As a young business owner, I learned quickly that keeping commitments with a service-oriented mind set was key to being successful. As a ‘top-of-the-funnel’ sales professional I consistently hit my target goals for convincing leads to turn into sales. I am a collaborative and creative problem solver who is very organized and skilled at staying on task and getting things done that deliver meaningful results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Owner
66209 Car Wash
Leawood, KS
04.2011 - Current
- Owner of car detailing business
- Still handle long-standing multi-car clients
Internet Sales Consultant
Soave Automotive Group
Merriam, KS
11.2022 - 07.2024
- Responsible for turning internet leads to sales for Mercedes-Benz at Aristocrat Motors and MBKC. Handled 280 leads monthly. Reached out via email, text and phone call. Comfortable cold calling and warming leads for sales.
- Leads to appointments 37% conversion rate
- Appointments to sales 43% conversion rate and $32M annually
- Manage pipeline by maintaining accurate lead and customer information within the DriveCentric CRM
- Tracked activity, communication and meetings for 3000+ leads annually
- Strategize with leadership team to refine and continuously improve the teams level of success by assessing and improving processes and procedures like appointment setting levels and better marketing information for potential buyers
- Ensure website and marketing materials had accurate financing information
- Initiate lead as primary sales contact
- Worked directly with Sales Managers to help with overflow car sales
Loaner Car Coordinator
Soave Automotive Group
Merriam, KS
01.2021 - 11.2022
- Delivered a superior customer experience at Aristocrat Motors, Mercedes Benz
- Managed 64 car loaner fleet for Mercedes, Maserati and Alfa Romeo (20 cars loaned daily on avg)
- Helped service department with overflow needs
- Reported directly to Service Manager
Project Management Intern
Wooglin Brothers Restoration
Leawood, KS
05.2019 - 08.2019
- Developed tasks lists for full home renovation
- Determined timeline to complete home renovation on time and on budget
- Ensured crews showed up on time and completed jobs
- Collaborated to make design decisions
- Calculated renovation spending
Education
Bachelor of Science - Business and Communications
Baker University
Baldwin City, KS12-2019
Skills
- Relationship Management
- Sales strategy development
- Cross selling and upselling
- Time management abilities
- Problem-Solving
- Time Management
- Problem-solving abilities
- Teamwork and Collaboration
Certification
- Microsoft Suite
- DriveCentric CRM
- V-Auto
- Auto I-packer
- Roadster
Timeline
Internet Sales Consultant
Soave Automotive Group
11.2022 - 07.2024
Loaner Car Coordinator
Soave Automotive Group
01.2021 - 11.2022
Project Management Intern
Wooglin Brothers Restoration
05.2019 - 08.2019
Owner
66209 Car Wash
04.2011 - Current
Bachelor of Science - Business and Communications
Baker University