Matthew Espinoza
Reseda,California
Summary
Dynamic kitchen professional with experience at AMC Theatres, excelling in high-volume food preparation and team collaboration. Proven ability to maintain quality control and adhere to health and safety standards while training staff. Recognized for exceptional communication skills and a commitment to enhancing customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Kitchen Cook
AMC Theatres
Topanga, CA
06.2024 - Current
- Ensured that all dishes were prepared quickly while still maintaining high quality standards.
- Facilitated a team-oriented environment to increase efficiency and productivity.
- Followed health and safety standards when handling food items.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Stocked kitchen with supplies such as food ingredients and cooking utensils.
- Willingness to move up from within, displaying loyalty, and drive to learn more.
- Kept track of each individual station's inventory before high-volume hours.
- Efficiently restock the kitchen with an independent work ethic effectively.
Crew Member
AMC Theatres
Northridge, CA
09.2023 - 04.2024
- Engaged with customers while taking orders, and promoted a positive image for the business.
- Provided a welcoming energy for the guests during transactions and interactions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Presented orders to guests within anticipated service times.
- Provided support to fellow crew members with training on following company policies and procedures correctly.
- Valuable communication skills are curated and honed within AMC and Crew alike.
- Provided a welcoming tone and attitude for the guests.
Kitchen Staff Member
Amazon
Porter Ranch, CA
06.2019 - 08.2022
- Prepared variety of foods according to exact instructions and recipe specifications.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Responded promptly to customer complaints regarding food quality or service issues.
- Checked stock regularly and discarded unsafe food to protect customers.
Education
Graduate Certificate - Electrical Engineering
West Valley College
Woodland Hills, CA06-2023
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Los Angeles Pierce College
Woodland Hills, CA07-2022
Skills
- High volume production capability
- Inventory management
- Team collaboration
- Health and safety
- Quality control
- Multitasking Abilities
- Excellent communication
- Crew coordination
Accomplishments
- Received Cook of the Month twice at AMC Topanga Dine-in Theater for an outstanding performance.
- Guests left remarkable reviews on my service provided on the AMC website.
Timeline
Kitchen Cook
AMC Theatres
06.2024 - Current
Crew Member
AMC Theatres
09.2023 - 04.2024
Kitchen Staff Member
Amazon
06.2019 - 08.2022
Graduate Certificate - Electrical Engineering
West Valley College
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Los Angeles Pierce College
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