Matthew Evans
Edmond,OK
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
9
9
years of professional experience
Work History
Branch Manager
Fairway Independent Mortgage
Edmond, OK
01.2018 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
VP of Sales
Carrington Mortgage Service
Anaheim, CA
07.2013 - 11.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Oklahoma State University - Oklahoma City
Oklahoma City, OKTimeline
Branch Manager
Fairway Independent Mortgage
01.2018 - Current
VP of Sales
Carrington Mortgage Service
07.2013 - 11.2017
Oklahoma State University - Oklahoma City