Matthew Farrell
Hoboken,NJ
Summary
Loyalty to my company, coworkers, and my clients is my focus. Working with a team that believes in the same is the basis for success in a functional business culture. My experience has taught me that it is not about a job title, but being able to assist in all areas in order to keep the "well oiled machine". Self gratification is based on the enhancement of others and those who are unsure of an exact direction. I refer to this as leadership.
There are some that lead by example. Some that lead vocally. I have always taken pride in doing both simultaneously.
Overview
10
10
years of professional experience
Work History
New Installation Sales Representative
TK Elevator
Manhattan, NY
06.2015 - 10.2023
- Advised customers on the latest product features and benefits.
- Demonstrated product features to align with customer needs.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Listened to customer needs to identify and recommend best products and services.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Leveraged CRM system to manage sales activities and track sales performance.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Increased profitability and revenue by generating $6.3M in sales during FY2023.
- Performed accounting or financial analysis.
- Conducted regular market research activities to identify potential opportunities for improvement.
- Met with stakeholders and partners to discuss company information and future business opportunities.
- Actively participating in planning sessions for new projects or initiatives.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Maintaining relationships with external vendors and suppliers related to operations needs.
Market Analyst
Asian Metal
Manhattan, NY
10.2013 - 06.2015
- Implemented a process for tracking competitor activities such as new product releases or changes in pricing policies.
- Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
- Wrote comprehensive reports outlining findings and translating concepts for technical and non-technical audiences.
- Leveraged marketing data to forecast marketing campaign success and sales trends.
- Compiled targeted or exhaustive marketing data based on needs of specific research projects.
Education
Bachelor of Arts - Sociology
La Salle University
Philadelphia, PA05-2012
Skills
- Competitor Research
- Process Improvement
- Account Servicing
- Account Management
- Client Account Management
- Customer Service
- Proposal Development
- Territory Sales
- Sales Closing
- Customer Needs Assessment
- Sales Forecasting
- B2B and B2C Sales
- Complex Problem-Solving
- Personnel Training
- Product Management and Pricing
Affiliations
- La Salle Lacrosse Captain - 2009-2012
References
References available upon request.
Timeline
New Installation Sales Representative
TK Elevator
06.2015 - 10.2023
Market Analyst
Asian Metal
10.2013 - 06.2015
Bachelor of Arts - Sociology
La Salle University
Similar Profiles
Jacob LarsonJacob Larson
Superintendent at TK Elevator (aka Thyssenkrupp Elevator)Superintendent at TK Elevator (aka Thyssenkrupp Elevator)
Faryal ChoudhryFaryal Choudhry
Customer Service Representative at ThyssenKrupp Elevator, TK ELEVATORCustomer Service Representative at ThyssenKrupp Elevator, TK ELEVATOR
Eimear O'DonovanEimear O'Donovan
Procurement Specialist/ Senior Parts Specialist at TK ElevatorProcurement Specialist/ Senior Parts Specialist at TK Elevator
Jeffrey RuckerJeffrey Rucker
Operations Manager NI/Modernization at TK ElevatorOperations Manager NI/Modernization at TK Elevator
Dan WilliamsDan Williams
Senior Financial Analyst at TAWLAW LLC Real Estate Investment TrustSenior Financial Analyst at TAWLAW LLC Real Estate Investment Trust