Matthew Fisk
Queensbury
Summary
IT and security professional with a strong background in software installation, VPN configuration, and loss prevention strategies, notably at Suny Adirondack and Walmart. Excelled in reducing shrinkage and enhancing cybersecurity, demonstrating keen analytical skills and a commitment to safeguarding assets and data integrity.
Overview
4
4
years of professional experience
Work History
IT Help Desk Technician
Suny Adirondack
10.2024 - Current
- Configured hardware, devices, and software to set up computer stations for students.
- Quickly diagnosing and resolving hardware and software issues.
- Performed functionality and performance tests of different computer stations.
- Used ticketing systems to manage and process support actions and requests.
- Ensure compliance with cybersecurity policies and data protection regulations.
Asset Protection Investigator
Walmart
05.2023 - Current
- Patrolled site to ensure security presence was made for customers and associates.
- Utilized CCTV systems to observe activity throughout the store.
- Launched investigations into possible thefts that are occurring and have occurred on site.
- Worked with local law enforcement to provide evidence for prosecution.
- Create reports for any incident that has taken place on site.
- Reduced shrinkage by identifying vulnerable areas and implementing loss prevention strategies.
Loss Prevention Officer
Ace Hardware
01.2021 - 05.2023
- Completed incident reports and activity logs for accurate, current records.
- Patrolled warehouse to ensure safety regulations were followed.
- Utilized CCTV systems to ensure key area within the warehouse were secure.
- Responsible for keeping up to date with routine inspections and checks.
- Used metal monitors for employees and visitors to ensure nothing restricted could come in, and no product could leave.
Education
Associate of Applied Science - Cyber Security
SUNY Adirondack
Queensbury, NY05-2025
Skills
- Software installation
- VPN configuration
- Printer setup
- Security protocols
- Active directory
- Network setup
Timeline
IT Help Desk Technician
Suny Adirondack
10.2024 - Current
Asset Protection Investigator
Walmart
05.2023 - Current
Loss Prevention Officer
Ace Hardware
01.2021 - 05.2023
Associate of Applied Science - Cyber Security
SUNY Adirondack
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