Matthew Fridlund
Albuquerque
Summary
Dynamic manager with a proven track record at Casita Senior Living, excelling in team leadership and customer service. Enhanced operational efficiency and patient satisfaction through effective decision-making and timely conflict resolution. Skilled in time management, fostering a productive environment while ensuring high-quality service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Casita Senior Living
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Patient Care Technician 3
University Of New Mexico Health Sciences Center
03.2021 - 12.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Bachelor of Science - Science in Nursing
University of New Mexico
Albuquerque, NM05-2027
Hibbing High School
Hibbing, MN05-2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
- CNA - Certified Nurse Assistant
- CCIP - The Credentialed Clinical Instructor Program
- PT - Phlebotomy Technician
Timeline
Manager
Casita Senior Living
03.2024 - Current
Patient Care Technician 3
University Of New Mexico Health Sciences Center
03.2021 - 12.2022
Bachelor of Science - Science in Nursing
University of New Mexico
Hibbing High School
Similar Profiles
Bharti SalunkeBharti Salunke
Trainer and Quality Analyst at Casita Living LLPTrainer and Quality Analyst at Casita Living LLP
Amanda BarronAmanda Barron
Campus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior LivingCampus Executive Director at Arabella of Red Oak Senior Living - Civitas Senior Living
Harold DeanHarold Dean
ADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVINGADMINISTRATOR & AREA VICE PRESIDENT at YMP SENIOR LIVING & CRESTHAVEN SENIOR LIVING
Elizamarie AdamsElizamarie Adams
Receptionist at Happy Nails & SpaReceptionist at Happy Nails & Spa
Hailey HillHailey Hill
Scientist Project Lead at BiogenScientist Project Lead at Biogen