Matthew Funk
U-HAUL
Salt Lake City
9
years of professional experience
Dynamic General Manager with expertise in operations management and team building. Proven ability to enhance customer relations and drive compliance through effective training and problem resolution.
Work History
General Manager
1 Year 7 Months- Managed daily operations to ensure efficient customer service and support.
- Trained team members on rental processes and equipment maintenance.
- Oversaw inventory management, optimizing stock levels and reducing shortages.
- Implemented safety protocols, enhancing workplace compliance and reducing incidents.
- Developed promotional strategies to increase local market visibility and sales.
- Coordinated with vendors to streamline supplies procurement, improving efficiency.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Auto Mechanic
6 Years 11 Months- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Performed routine maintenance tasks, including oil changes, tire rotations, and brake inspections.
- Led team in troubleshooting complex mechanical problems to enhance repair efficiency.
- Mentored junior mechanics on best practices for repairs and customer service excellence.
- Streamlined workflow processes to reduce vehicle turnaround time while maintaining quality standards.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
Education
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Training and coaching
Time management
Customer relations
Relationship building
Staff training
Timeline
General Manager
U-HAUL
2025.01 - CurrentRead More
Auto Mechanic
AFFORDABLE AUTOMOTIVE
2018.02 - 2025.01Read More
Clearfield High School
High School Diploma
Read More