Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Gallant

Wells

Summary

Dynamic business leader with extensive experience as Owner/Operator excelling in operations management and relationship building. Proven track record in enhancing customer satisfaction and driving sales growth through effective personnel management and strategic planning. Committed to fostering positive work environments and achieving operational excellence. Excellent problem solving skills with over 35 years experience in the field of Remodeling and custom home building.

Overview

32
32
years of professional experience

Work History

Owner/Operator

G-Five Consulting LLC
04.2020 - 06.2025
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

General Manager/Business Owner

Watermark Marine Systems
01.2015 - 09.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Owner/Operator

Clearwater Construction LLC
07.2012 - 01.2015
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.

Owner/Operator

Up Country Builders LLC
01.1993 - 08.2012
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Contributed positively to the local community through involvement in various events or charitable organizations.

Education

High School Diploma -

Winnisquam Regional High School
Tilton, NH

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Personnel management
  • Staff training and development
  • Relationship management

Timeline

Owner/Operator

G-Five Consulting LLC
04.2020 - 06.2025

General Manager/Business Owner

Watermark Marine Systems
01.2015 - 09.2020

Owner/Operator

Clearwater Construction LLC
07.2012 - 01.2015

Owner/Operator

Up Country Builders LLC
01.1993 - 08.2012

High School Diploma -

Winnisquam Regional High School

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