Matthew Galvan
Phoenix,Arizona
Overview
8
8
years of professional experience
Work History
Cook Helper
Panda Express Restaurant Group
10.2022 - 05.2024
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Maintained high standards of sanitation throughout kitchen area through proper cleaning practices and routine inspections.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Assisted in loading and unloading supplies and food materials from delivery truck 3 times per week.
Building Porter
Pro Serv Commercial
08.2023 - 02.2024
- Cleaned and organized over 15 building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Worked closely with fellow porters to prioritize tasks effectively so as not to disrupt daily operations.
Cook
Wildflower Bread Company
08.2021 - 11.2022
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Security Guard
Taylor Farms Southwest
05.2017 - 11.2021
- Maintained proper paperwork to provide accurate incident records
- Provided friendly and professional assistance to employees, visitors, and customers
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances, and critical incidents
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
Customer Service Rep
Ace parking- Sky harbor airport
12.2016 - 05.2017
- Duties included assisting customers to find and secure ground transportation to their destination after arrival to airport
- Responsible for verifying permits and credentials of drivers who provided services to customers
- Responded to customer requests for products, services, and company information.
Restaurant Manager
Burger Rush
02.2016 - 12.2016
- Weekly inventory data entry, and calculations of operating costs
- Scheduled and directed staff in daily work assignments to maximize productivity
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Trained staff of 10 on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Education
Certificate -
Google
09.2021
Certificate -
Google
07.2021
Some College (No Degree) -
Maricopa Community Colleges - Rio Salado
Tempe, AZ08.2014
GED -
Arizona Central
Phoenix, AZ06.2012
Skills
- Team management
- Critical thinking
- Leadership
- Conflict resolution
- Data entry
- Microsoft office 360
- Food handling
- Multitasking and Organization
Timeline
Building Porter
Pro Serv Commercial
08.2023 - 02.2024
Cook Helper
Panda Express Restaurant Group
10.2022 - 05.2024
Cook
Wildflower Bread Company
08.2021 - 11.2022
Security Guard
Taylor Farms Southwest
05.2017 - 11.2021
Customer Service Rep
Ace parking- Sky harbor airport
12.2016 - 05.2017
Restaurant Manager
Burger Rush
02.2016 - 12.2016
Certificate -
Google
Certificate -
Google
Some College (No Degree) -
Maricopa Community Colleges - Rio Salado
GED -
Arizona Central