Matthew Gaston
Jacksonville
Summary
Driven and motivated professional seeking an opportunity to showcase strong skills in sales and customer service. Passionate about delivering exceptional client experiences, building lasting relationships, and contributing to team success. Eager to grow within an organization where performance and dedication are valued.
Overview
6
6
years of professional experience
Work History
Product Flow Specialist
Best Buy
05.2022 - Current
- Trained new employees on store procedures and customer service and help foster a good team environment that promoted growth and development.
- Prepared orders for in store pick-ups ensuring proper labeling, and documentation, resulting in minimal returns due to errors or damages.
- Monitored stock levels and reported discrepancies to management for timely resolution.
- Load/ Unload trucks and verified inventory for correctness.
- Reset store using company approved planograms.
General Warehouse Associate
Amazon
06.2020 - 04.2022
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Conducted regular inspections of equipment to ensure safety compliance and operational readiness.
- Received, sorted, and organized incoming shipments, maintaining accurate inventory records.
- Loaded, unloaded, and moved material to and from storage and production areas.
Student Manager Intern
VyStar Credit Union
05.2019 - 06.2020
- Assisted in managing daily operations of student accounts and services.
- Coordinated events to enhance student engagement and financial literacy initiatives.
- Built relationships with members by asking open-ended questions.
- Opened Deposit Accounts, Certificates of Deposit and performed basic account maintenance.
- Developed innovative marketing strategies to increase membership.
- Conducted transactions such as payments, transfers, deposits and withdrawals.
- Ensured compliance with institutional policies while handling sensitive financial information.
Education
Bachelor of Science - Business Management
University of North Florida
Jacksonville, FL05-2026
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Coaching and mentoring
- Troubleshooting techniques
- Self motivation
- Problem-solving
- Multitasking
- Attention to detail
- Written communication
- Relationship building
- Decision-making
- Active listening
Timeline
Product Flow Specialist
Best Buy
05.2022 - Current
General Warehouse Associate
Amazon
06.2020 - 04.2022
Student Manager Intern
VyStar Credit Union
05.2019 - 06.2020
Bachelor of Science - Business Management
University of North Florida
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