Matthew Gay
Cameron Park,CA
Summary
I am a high caliber, motivated, goal oriented individual seeking a career in a growth-oriented profession in which I can learn and grow with the company. I am Service oriented and 2021 service technician of the year.
Overview
21
21
years of professional experience
Work History
Service Technician
Reyes Coca-Cola
03.2019 - Current
- .Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Top preforming service tech in area
Certified Quality Maintenance Technician
Ken’s Beverage Inc.
07.2013 - Current
- Maintained and assured all components of the soda machines, coffee brewing systems, and all other beverage systems
- Responsible for the safety of the machines and the Co2 calibrations
- Also responsible for installing all beverage systems safely including Co2 systems and ensuring they work properly.
Delivery
7up Bottling Company
04.2012 - 07.2013
- Delivered beverage products to retail establishments, checked shelves and displays for product needed and filled with fresh product, ensured inventory rotation, and communicated with management regarding delivery and sales potentials.
Delivery
Coca Cola
04.2010 - 04.2012
- Delivered beverage products to retail establishments, checked shelves and displays for product needed and filled with fresh product, ensured inventory rotation, and communicated with management regarding delivery and sales potentials.
Coordinator
Quality Terminal Services
12.2005 - 08.2008
- Inspected units to ensure they could be safely onto trains
- Loaded and unloaded trains using specified programs and communications between myself and trainmasters
- Communicated with ramp workers via radio and conference calls
- Locked and unlocked trains after they were unloaded and loaded
- Loaded and unloaded trains as a crane operator.
Merchandiser
Clark Miller Distributing
01.2004 - 08.2005
- Delivered beverage products to retail establishments, checked shelves and displays for product needed and filled with fresh product, ensured inventory rotation, and communicated with management regarding delivery and sales potentials.
Courtesy Clerk
Safeway Stores
05.2003 - 12.2003
- Bagged customers groceries, rounded up shopping carts, helped customers to their vehicles with purchases, refilled bags when needed, ensured front end area was always clean and presentable, and provided the best possible customer service.
Education
High School Graduate -
Will C. Wood High School
Vacaville, CA01.2005
Skills
- Mechanical aptitude
- Customer Relationship Management
- Diagnostics skill
- Service reports
References
Excellent references will be provided upon request
Timeline
Service Technician
Reyes Coca-Cola
03.2019 - Current
Certified Quality Maintenance Technician
Ken’s Beverage Inc.
07.2013 - Current
Delivery
7up Bottling Company
04.2012 - 07.2013
Delivery
Coca Cola
04.2010 - 04.2012
Coordinator
Quality Terminal Services
12.2005 - 08.2008
Merchandiser
Clark Miller Distributing
01.2004 - 08.2005
Courtesy Clerk
Safeway Stores
05.2003 - 12.2003
High School Graduate -
Will C. Wood High School