Matthew Gibson
Lake Elsinore,CA
Summary
Dynamic and engaging Lead Closing Bartender with a proven track record at TGI Fridays, excelling in customer service and beverage expertise. Mastered multitasking in high-volume events, significantly enhancing customer loyalty through personalized service. Trained peers in drink craftsmanship, showcasing strong leadership and a reliable work ethic.
Overview
8
8
years of professional experience
Work History
Lead Closing Bartender
TGI Fridays
08.2022 - 10.2024
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Bjs Restaurants Inc
04.2021 - 07.2022
Bartender
Beach Fire
03.2017 - 08.2018
Education
Business
University of The Pacific
Stockton, CASkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Food Service
Timeline
Lead Closing Bartender
TGI Fridays
08.2022 - 10.2024
Bartender
Bjs Restaurants Inc
04.2021 - 07.2022
Bartender
Beach Fire
03.2017 - 08.2018
Business
University of The Pacific