Matthew Gilfilen
Culloden,WV
Summary
Reliable logistics manager with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse and delivery teams. Displaying articulate communication skills and effectively partnering with management teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Master Trainer
Temco Logistics
Scott Depot, WV
10.2022 - Current
- Manage new-hire training on the road and in the warehouse mock kitchen.
- Provided management with evaluations on new-hires training.
- Assemble, install, and test new appliances according to manufacturer's specifications.
- Inspect products for any visible defects or damages prior to installation.
- Conduct periodic maintenance checkups on installed units to ensure optimal performance.
- Ensure customer satisfaction by providing courteous service throughout the process.
- Collaborate effectively with team members in order to complete deliveries efficiently.
Terminal Manager
Hackbarth Delivery Service
Nitro, WV
10.2018 - 10.2022
- Managed daily operations of the terminal, including staff scheduling, contractor settlements, and routing.
- Maintained accurate records of all incoming and outgoing shipments for proper documentation.
- Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
- Dispatched drivers and tracked on-time deliveries.
Owner/Operator Truck Driver
Gilfilen's Delivery Service
Hurricane, WV
03.2017 - 08.2017
- Developed positive relationships with customers by providing excellent customer service.
- Delivered customer orders to homes and places of business within established time frames.
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Made financial and logistics decisions in best interest of company.
Education
High School Diploma -
Hurricane High School
Hurricane06-2012
Skills
- Safety Training
- Routing
- Budgeting and finance
- Training Needs Analysis
Certification
- Class D license
- DOT medical card
Timeline
Master Trainer
Temco Logistics
10.2022 - Current
Terminal Manager
Hackbarth Delivery Service
10.2018 - 10.2022
Owner/Operator Truck Driver
Gilfilen's Delivery Service
03.2017 - 08.2017
High School Diploma -
Hurricane High School