Matthew Gleash
Wonewoc,WI
Summary
Experienced Employee in multiple disciplines, with exceptional typing, data entry, problem solving abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Jail Clerk
Sauk County Sheriff's Office
05.2015 - Current
- Booked, released, and handled inmate money accounts, for thousands of inmates
- Properly maintained, assessed, and handled documents from multiple County departments as well as Wisconsin Court System.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided highly accurate data entry into multiple computer databases.
- Trained new Clerical Staff
- Provided case tracking for most inmates
- Coordinate with DOC and other organizations for inmate transport to prisons.
Telecommunicator
Sauk County Sheriff's Office
06.2003 - 05.2015
- Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.
- Performed day-to-day monitoring, management, administration and support of alarm systems.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
Surveillance Supervisor
Ho-Chunk Gaming Wisconsin Dells
04.1999 - 06.2003
- Operated surveillance equipment, video recorders and computers to monitor activities within a very large gaming facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Completed Employee Evaluations as well as training components for continual learning and growth
Education
High School Diploma -
Dells Christian Academy
Wisconsin Dells, WI06.1991
Skills
- Effective Verbal and Writing Communication
- Critical Thinking and Complex Problem Solving
- Effectively Dealing With Angry or Uncooperative Inmates
- Ability to Effectively Muli-Task While Under Stressful Conditions
- Effectively Receive, Identify and Route Information and Documents to Appropriate Department/Agency
- Ability to Learn Multiple Computer Programs
- Effective Situational Awareness
- Data Entry
- Clerical Support
- Cultural Awareness
Certification
CPR Certified 2023
Making knives and tools. Drawing and art.
I enjoy working with metal, making knives and simple tools. I Occasionally enjoy drawing with charcoal and paints.
Timeline
Jail Clerk
Sauk County Sheriff's Office
05.2015 - Current
Telecommunicator
Sauk County Sheriff's Office
06.2003 - 05.2015
Surveillance Supervisor
Ho-Chunk Gaming Wisconsin Dells
04.1999 - 06.2003
High School Diploma -
Dells Christian Academy
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