Summary
Work History
Education
Skills
Interests
Timeline
Barista

Matthew Gonzales

San Antonio,TX

Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Proactive and efficient Restaurant Team Member with a track record of enhancing guest experiences at Good-N-Crisp. Excelled in food safety measures and verbal communication, swiftly resolving customer complaints and maintaining high hygiene standards. Demonstrated expertise in cash handling and fostering cooperative relationships, significantly contributing to team success and operational excellence. Successfully provide fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Work History

Restaurant Team Member

Good-N-Crisp
07.2024 - 09.2024
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Greeted guests pleasantly and answered menu questions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Observed packing operations to verify conformance to specifications.
  • Used proper techniques to prepare food and ingredients.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Education

No Degree -

Stevens High School
San Antonio, TX
07.2025

Skills

  • Verbal and written communication
  • Operational standards
  • Supply Restocking
  • Customer interaction
  • Guest experiences
  • Food safety measures
  • Cleaning and sanitizing
  • Food Preparation
  • Taking Orders
  • Food presentation
  • Order Taking
  • Menu Memorization
  • Cash handling expertise
  • Food safety knowledge

Interests

My Interest Include:

- Talking to people and making new friends

- Making a great environment not only for me but also the people around me

- Learning new things too help me better understand

- Making co-operative decisions


Timeline

Restaurant Team Member

Good-N-Crisp
07.2024 - 09.2024

No Degree -

Stevens High School
Matthew Gonzales