Matthew Goodyear
Akron
Summary
Resourceful parts counterperson specializing in inventory management, customer service, and parts identification. Skilled in communication, problem-solving, and time management to provide exceptional service in fast-paced environments. Passionate about collaborating with team members and customers to satisfy all needs.
Overview
10
10
years of professional experience
Work History
Parts Counterperson
Sarchione Ford
Randolph
07.2023 - Current
- Accurately quote jobs for service department, wholesale, and over the counter customers.
- Maintain inventory accuracy and appropriately source parts for customer needs.
- Ensure all order packaging and logistics are precise.
- Properly bin and pull parts to keep our department streamlined and organized.
Digital Marketing
Sarchione Ford
Randolph
10.2021 - 07.2023
- Collaborated with website vendors to ensure best possible accessibility for users.
- Updated Instagram, Facebook, and Google business listings with engaging posts.
- Organized with partners to plan events.
Detail Manager
Sarchione Ford
Randolph
06.2020 - 07.2023
- Established quota system for automotive detailing resulting in monthly bonus incentives for employees while saving the company thousands in outsourcing costs.
- Coordinated with sales, service, parts, and transportation departments on status of vehicles.
- Supervised inventory of chemicals for daily operations.
- Organized and maintained the overall appearance of the dealership and lot.
Detail and Lot Porter
Sarchione Ford
Randolph
08.2015 - 07.2023
- Operated equipment such as polishers and extractors to ensure cleanliness for customers.
- Installed OEM accessories to vehicles.
- Provided transportation for customers.
Education
Bachelor of Business Administration - Sales Management
The University of Akron College of Business
05.2021
Skills
- Inventory sourcing
- Customer service
- Time management
- Dealer management systems
- Attention to detail
- Decision making
Timeline
Parts Counterperson
Sarchione Ford
07.2023 - Current
Digital Marketing
Sarchione Ford
10.2021 - 07.2023
Detail Manager
Sarchione Ford
06.2020 - 07.2023
Detail and Lot Porter
Sarchione Ford
08.2015 - 07.2023
Bachelor of Business Administration - Sales Management
The University of Akron College of Business