Matthew Gordon
New York
Summary
Friendly, personable, and reliable professional with a background in customer service, having worked in restaurants for nearly two years. Known for connecting with guests, maintaining a polished demeanor in fast-paced environments, and always aiming to make someone's day a little bit better.
Overview
3
3
years of professional experience
Work History
Server
The Winston / Hal Smith Restaurants
12.2024 - 08.2025
- Delivered attentive service in a high-volume, upscale dining environment, consistently managing large sections with efficiency and professionalism.
- Built strong rapport with guests through personable communication and attention to detail.
- Maintained composure and professionalism under pressure in a fast-paced environment.
- Earned consideration for lead server role within six months by demonstrating reliability, initiative, and leadership in a team setting.
FOH Team Member
Blazing Onion Burger
05.2022 - 08.2024
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Assisted with daily operations, including order taking and food delivery processes.
- Maintained cleanliness and organization of front-of-house areas to enhance efficiency.
- Collaborated with team members to streamline service flow during peak hours.
Education
Bachelor of Fine Arts (BFA) - Musical Theatre Performance
University of Oklahoma
Norman, OK01.2025
Skills
- Customer Service & Guest Relations
- Professional Communication
- Front Desk Operations
- Conflict Resolution
- Team Collaboration
- Schedule & Appointment Management
- Point of Sale (POS) Systems
- Multitasking in High-Volume Environments
- Maintaining a Polished & Welcoming Atmosphere
- Endurance & Fitness Commitment (Half-Marathon Runner)
- Strength Training & Gym Knowledge (Weightlifter)
Timeline
Server
The Winston / Hal Smith Restaurants
12.2024 - 08.2025
FOH Team Member
Blazing Onion Burger
05.2022 - 08.2024
Bachelor of Fine Arts (BFA) - Musical Theatre Performance
University of Oklahoma
Similar Profiles
Tyler DelphaTyler Delpha
Assistant Manager at Hal Smith RestaurantsAssistant Manager at Hal Smith Restaurants
Isiah WeyerIsiah Weyer
Server at Hal Smith RestaurantsServer at Hal Smith Restaurants
Peyton WilliamsPeyton Williams
ToGo Server at Hal Smith RestaurantsToGo Server at Hal Smith Restaurants
Alexandra HortonAlexandra Horton
Live-Out Nanny at The Saperstein FamilyLive-Out Nanny at The Saperstein Family
Jennifer MayaJennifer Maya
Portfolio Property Manager at Manhattan Skyline Management CorpPortfolio Property Manager at Manhattan Skyline Management Corp