Matthew Green
Server/Bartender
Detroit Lakes,MN
Summary
Reliable employee seeking Patient Scheduler position. Offering excellent communication and good judgment. Experienced in the hospitality industry with over 4 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Self-motivated and accountable for completing tasks. Performs what is expected and excels beyond that.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Server/Bartender
Spanky's Stone Hearth
Frazee, MN
07.2017 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Supported needs of 12- person wait staff who attended to specific needs of countless customers daily for 1 restaurant with social relevancy and intentionality
Public Speaker/Trainer/Screenprinter
Lakeshirts
Detroit Lakes, MN
05.2015 - 06.2019
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Presented information regarding LEAN training to groups of 25+ people.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained individuals on how to safely and efficiently perform tasks.
Education
Associate of Arts - Liberal Arts
Minnesota State Community And Technical Colleger
Detroit Lakes, MN 08.2018 - 05.2020
Skills
Guest relations management
Timeline
Associate of Arts - Liberal Arts
Minnesota State Community And Technical Colleger
08.2018 - 05.2020
Server/Bartender
Spanky's Stone Hearth
07.2017 - Current
Public Speaker/Trainer/Screenprinter
Lakeshirts
05.2015 - 06.2019
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