MATTHEW GREEN
Salt Lake City
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
8
8
years of professional experience
Work History
Account Manager
Beyond Menu
01.2024 - 08.2025
- Negotiated contract renewals and upsell opportunities, securing long-term partnerships with key accounts.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Account Executive
Beyond Menu
06.2023 - 12.2023
- Developed tailored proposals to meet specific client needs and objectives.
- Negotiated contracts and pricing agreements, ensuring alignment with company policies.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Administrative Specialist
Wasatch Constables
02.2022 - 01.2023
- Managed client orders and prepared legal paperwork for process service.
- Assisted customers with web, email, and phone requests regarding potential service.
- Prepared and processed company billing invoices for clients.
- Managed case documentation and filing systems, ensuring accuracy and compliance with legal standards.
Bartender/Server
Wingnutz
07.2017 - 08.2020
- Delivered high quality customer service with time-sensitive orders.
- Hosted large corporate events/parties as well as large sections within the restaurant.
- Trained new employees in professional customer service and P.O.S. operations.
Education
Bachelor of Science - Business Administration
University of Utah
Salt Lake City, Utah05.2023
High School Diploma -
Mercer Island High School
Mercer Island, Washington06.2015
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Sales development
- Upselling
- CRM proficiency
Timeline
Account Manager
Beyond Menu
01.2024 - 08.2025
Account Executive
Beyond Menu
06.2023 - 12.2023
Administrative Specialist
Wasatch Constables
02.2022 - 01.2023
Bartender/Server
Wingnutz
07.2017 - 08.2020
Bachelor of Science - Business Administration
University of Utah
High School Diploma -
Mercer Island High School
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