Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Matthew Gunion

McAlester,OK

Summary

Dynamic Circulation Manager at McAlester News-Capital with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in warehouse operations and fleet management, I successfully streamlined processes, reducing costs while fostering a collaborative team environment. My leadership and problem-solving abilities drive productivity and ensure high-quality service delivery.

Overview

31
31
years of professional experience

Work History

Circulation Manager

McAlester News-Capital
12.2014 - 07.2025
  • Conducted regular performance evaluations of staff members to identify areas for improvement and provide constructive feedback for professional development.
  • Evaluated and implemented emerging technologies to enhance operational efficiency, customer service quality, and overall business performance in alignment with strategic goals/objectives set forth by the management team at large scales relative thereto wi
  • Managed a team of staff members for efficient daily operations and high customer satisfaction rates.
  • Streamlined workflow processes with the introduction of new technology and procedures, resulting in reduced operational costs.

Shipping and Receiving Clerk

Choctaw Defense
McAlester, OK
11.2012 - 12.2014
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

OMS Supervisor

United Parcel Service, UPS
Okc, Ok.
02.1994 - 10.2012
  • Ensured tasks were completed on schedule to support department goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

Bachelor Of Information Technology - Computer And Information Sciences

Liberty University
Lynchburg, VA

Associate Of Applied Business - Finance

Osu-Okc
Okc, Ok.
05.1997

Diploma - General

Del City High School
Del City,Ok
05.1994

Skills

  • Warehouse operations
  • Route planning
  • Social media marketing
  • Fleet management

Accomplishments

Took our company from newspaper home delivery service to using the USPS for our delivery resulting in a $12,000 a month savings while maintaining 96% of our customers.

Timeline

Circulation Manager

McAlester News-Capital
12.2014 - 07.2025

Shipping and Receiving Clerk

Choctaw Defense
11.2012 - 12.2014

OMS Supervisor

United Parcel Service, UPS
02.1994 - 10.2012

Bachelor Of Information Technology - Computer And Information Sciences

Liberty University

Associate Of Applied Business - Finance

Osu-Okc

Diploma - General

Del City High School
Matthew Gunion