Matthew Gunion
McAlester,OK
Summary
Dynamic Circulation Manager at McAlester News-Capital with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in warehouse operations and fleet management, I successfully streamlined processes, reducing costs while fostering a collaborative team environment. My leadership and problem-solving abilities drive productivity and ensure high-quality service delivery.
Overview
31
31
years of professional experience
Work History
Circulation Manager
McAlester News-Capital
12.2014 - 07.2025
- Conducted regular performance evaluations of staff members to identify areas for improvement and provide constructive feedback for professional development.
- Evaluated and implemented emerging technologies to enhance operational efficiency, customer service quality, and overall business performance in alignment with strategic goals/objectives set forth by the management team at large scales relative thereto wi
- Managed a team of staff members for efficient daily operations and high customer satisfaction rates.
- Streamlined workflow processes with the introduction of new technology and procedures, resulting in reduced operational costs.
Shipping and Receiving Clerk
Choctaw Defense
McAlester, OK
11.2012 - 12.2014
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
OMS Supervisor
United Parcel Service, UPS
Okc, Ok.
02.1994 - 10.2012
- Ensured tasks were completed on schedule to support department goals.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor Of Information Technology - Computer And Information Sciences
Liberty University
Lynchburg, VAAssociate Of Applied Business - Finance
Osu-Okc
Okc, Ok.05.1997
Diploma - General
Del City High School
Del City,Ok05.1994
Skills
- Warehouse operations
- Route planning
- Social media marketing
Fleet management
Accomplishments
Took our company from newspaper home delivery service to using the USPS for our delivery resulting in a $12,000 a month savings while maintaining 96% of our customers.
Timeline
Circulation Manager
McAlester News-Capital
12.2014 - 07.2025
Shipping and Receiving Clerk
Choctaw Defense
11.2012 - 12.2014
OMS Supervisor
United Parcel Service, UPS
02.1994 - 10.2012
Bachelor Of Information Technology - Computer And Information Sciences
Liberty University
Associate Of Applied Business - Finance
Osu-Okc
Diploma - General
Del City High School