Matthew Harber
London,KY
Summary
Attentive professional knowledgeable about lot attending and dedicated to customer service. Handles different facets of lot operations with detail-oriented and professional approach. Accurate in managing time and documenting daily activities.
Overview
10
10
years of professional experience
Work History
Lead Lot Attendant
Legacy Nissan
London, KY
01.2024 - Current
- Trained new attendants in lot operations and procedures.
- Inspected vehicles for damage prior to entering or leaving the lot, noted any discrepancies, and reported them to management.
- Maintained cleanliness, neatness and organization of customer areas.
- Operated buffers, polishers, steam cleaners, and other equipment used in auto detailing.
- Implemented strategies for improving customer satisfaction levels.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Maintenance
Robert's Rental
London, KY
01.2015 - Current
- Performed routine maintenance on equipment as needed.
- Developed preventive maintenance programs to ensure that buildings met safety standards and preventative maintenance goals.
- Conducted light maintenance and repairs on equipment.
- Followed safety protocols when handling hazardous materials during repair work.
- Ensured that all repair work was completed within specified timeframes.
- Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers, and structures from harm.
Education
High School Diploma -
Cornerstone Christian
London KY 03-2019
Skills
- Rental Repair/ maintenance
- Customer service skills
- Vehicle transport
- Attention to detail
- Clear communication
- Task prioritization
References
References available upon request.
Timeline
Lead Lot Attendant
Legacy Nissan
01.2024 - Current
Maintenance
Robert's Rental
01.2015 - Current
High School Diploma -
Cornerstone Christian
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