Matthew Hawks
Tucker,GA
Summary
Vision-driven change agent with career-long record of network operations, security development, and application support success for leading organizations A multi-faceted, adaptive, and ambitious Network Administrator with a background of success in the IT industry. Growth-focused thought leader with 6+ years of exceptional service in the U.S. Army as IT Specialist, and equipped with experience in Cisco, Dell and Brocade switch, Cisco Wireless Lan Controller and Cisco Unified Call Manager. Outstanding dedicated professional with keen interpersonal, communication, and organizational skills, as well as team management, policy development, and resource allocation expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
NETWORK ADMINISTRATOR
DOD GA Army National Guard
03.2019 - Current
- Serve as Network Admin for two campuses and 62 remote sites, as well as Systems Admin for handling all Enterprise, DHCP Server, VMWare, and routine Active Directory operations
- Cultivate comprehensive technical experience operating on VoIP networks utilizing effective Cisco Voice solutions across 2K+ endpoints; charged with responsibilities regarding GA ARNG Enterprise Call Manager performance
- Update and implement a wide range of topologies and protocols involving local and wide area networks; execute issue diagnosis and network troubleshooting for switches, wireless, routers, network firewalls, and VOIP
- Research and solve complex network problems in an effort to reduce downtime, optimize network performance and reduce cost across the enterprise
- Head and designate personnel appropriate tasks for operations, supplying direct technical guidance with continual mentoring sessions for subordinates
- Leverage data analyzers and other devices to identify system faults; install, configure, and maintain new computer system hardware and software for current operating systems
- Conduct extensive research into innovative technologies for WAN/LAN, offering key recommendations to management for continual network improvements
- Utilize Cisco Prime in network for configuration, predictability, and overall management purposes; operate BMC Remedy ticketing system to escalate issues and aid all Tier 3 Network Support tasks
- Install and maintain VMs throughout the VSphere, alongside acting as Cisco Identity Service Engine Administrator; perform strengthening network security measures throughout wireless, conventional, and VOIP networks in accordance with security regulations
- Perform Cisco Identity Service Engine Administrator, acknowledging and addressing outages, and executing disaster recovery plans swiftly and effectively
- Created and maintained extensive documentation including topologies, network SOPs, security implementation guides streamlining the process for new administrators
- Design and configure the network of both primary and alternate data centers consisting of a multi-vendor environment with VMware ESXi host and associated SAN storage, Cisco Catalyst and Nexus switches along with ISR routers
- Responsible for redesigning and maintaining the entire secure network enclave for the Georgia ARNG organization
SYSTEM ADMINISTRATOR
DOD GA Army National Guard
03.2019 - Current
- Founded network specifications and evaluated workflow, access, info and security requirements; implemented and configured crucial security and functionality patches to sustain best protections against intrusion to boost system reliability
- Created and organized proactive preventative maintenance schedules to eliminate unnecessary downtime and hardware faults
- Built user accounts, set permissions, and reset passwords through Active Directory; conducted MacOS and Windows OS troubleshooting, alongside carrying out equipment lifecycle plan
- Managed endpoint security through McAfee ePolicy Orchestrator (ePO) platform in a large enterprise (5,000+ endpoints) environment
Education
Bachelors of Arts (B.A.) - Mathematics
Southern New Hampshire University
Manchester, NH03.2025
Skills
- Network Security
- Local & Wide Area Networks
- Routing & Switching
- WAN/LAN Technologies
- Troubleshooting
- Hardware/Software Installations
- Ticketing Systems
- Network Configuration
- Data Analysis
- BGP
- EIGRP
- OSPF
- WLAN
- VOIP
- Tenable ACAS
- Cisco Nexus
- Cisco ISE
- Cisco Prime
- Cisco DNA
- SD-WAN
- Infrastructure planning and design
- Firewalls and endpoint security
Certifications And Clearance
- Cisco CCNA 200-301
- CompTIA Security + SY0-501
- Microsoft 365 Security Administration MS-500
- Security Clearance: Active Secret Clearance
Additional Information - Technical Proficiencies
- BGP
- EIGRP
- OSPF
- WLAN
- VOIP
- Tenable ACAS
- Cisco Nexus/ISE/Prime/DNA
- SD-WAN
Awards
Achieved the highest score in the classified environment out of all 54 states and territories in the Command Cyber Readiness Inspection (CCRI)
Certification
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
Timeline
NETWORK ADMINISTRATOR
DOD GA Army National Guard
03.2019 - Current
SYSTEM ADMINISTRATOR
DOD GA Army National Guard
03.2019 - Current
Bachelors of Arts (B.A.) - Mathematics
Southern New Hampshire University
Similar Profiles
Colton BooneColton Boone
Surface Maintenance Mechanic at DoD Civilian/Army National GuardSurface Maintenance Mechanic at DoD Civilian/Army National Guard
Anthony GrossAnthony Gross
Lead Information Technology Specialist (2210) GS11 at DOD - Michigan Army National GuardLead Information Technology Specialist (2210) GS11 at DOD - Michigan Army National Guard
Kamrun YatesKamrun Yates
Signal Support Specialists at Army National Guard GASignal Support Specialists at Army National Guard GA