Matthew Herrington
North Richland Hills,TX
Summary
Detail-oriented Flight Attendant Scheduler with proven skills in time management, teamwork, and problem-solving. Committed to ensuring efficient operations and preventing flight delays through effective staffing and collaboration.
Overview
14
14
years of professional experience
Work History
Flight Attendant Scheduler
American Airlines
Fort Worth, Texas
06.2023 - Current
- Ensured that all outbound flights from the base for which I was responsible were fully staffed in a timely manner to avoid delays.
- Worked in a team environment, partnering with desk partners, tracking, and crew coordinators to make certain the operation runs smoothly.y.
- Became accustomed to a fast paced environment where multi-tasking, teamwork and good time management are a necessity to run a base efficiently
Electronic Channel Support Representative
Fidelity Investments
Westlake, Texas
08.2011 - 02.2021
- Performed technical support and systems troubleshooting for investors encountering difficulties with any of our online platforms
- Led the Accessibility team, aiding clients who had difficulties accessing our online tools due to physical limitations, such as vision impairment, hearing loss, etc. I served as point of contact for my team when communicating with the development team responsible for our account aggregator. I worked extensively with them to troubleshoot technical issues, as well as pointing out areas that could be improved upon. areas that could be improved upon.
Education
High School Diploma -
Summit Christian Academy
Dallas, TX04-1994
Some College (No Degree) - Business Management
The University of Texas At Arlington
Arlington, TXSkills
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Reliability and punctuality
- Airline operations
- Technical aptitude
- Strong work ethic
- Calm under pressure
- Adaptability and flexibility
Timeline
Flight Attendant Scheduler
American Airlines
06.2023 - Current
Electronic Channel Support Representative
Fidelity Investments
08.2011 - 02.2021
High School Diploma -
Summit Christian Academy
Some College (No Degree) - Business Management
The University of Texas At Arlington
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