Matthew Higgins
Boomer,NC
Summary
Versatile Production Supervisor knowledgeable about equipment operation, quality standards and safety hazards. Able to step into any Production position and work hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.
Overview
16
16
years of professional experience
Work History
Lead
Tyson Foods Inc
Wilkesboro, NC
03.2010 - Current
- Managed product quality to guarantee compliance with quality policies, procedures and systems.
- Met aggressive production and safety goals while minimizing equipment downtime.
- Completed required safety training programs for employee safety.
- Addressed all personnel issues promptly and professionally.
- Oversaw repair and maintenance staff who cared for equipment, buildings and grounds.
- Handled concerns of USDA
- Ability to do every position on the line.
- Communicate with upper management
- Fill in for supervisor when absent.
Assistant Unit D
Bojangles' Famous Chicken 'n Biscuits
Wilkesboro, NC
05.2008 - 03.2010
- Presented an exemplary image of the company and what it had to offer customers.
- Interacted with team members, encouraging them to be outgoing and offer excellent service to customers.
- Pleasantly greeted guests and offered to provide any assistance that was required to make the visit a positive one.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Assisted in creating pre-season marketing plans to support department and divisional strategies.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Maintained cleanliness and presentation of stock room and production floor.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Education
High School Diploma -
Helping Hands Home School
Taylorsville, NC2008
Skills
- Team leadership
- Safety awareness
- Compliance understanding
- Memorization and recall
- Customer-service oriented
- Computer proficient
- Multi-line telephone systems
- Documentation and reporting
- Positive reinforcement
- Outstanding social skills
- Interpersonal skills
- Customer/Client relations
- Punctual
Timeline
Lead
Tyson Foods Inc
03.2010 - Current
Assistant Unit D
Bojangles' Famous Chicken 'n Biscuits
05.2008 - 03.2010
High School Diploma -
Helping Hands Home School
Similar Profiles
David AllenDavid Allen
Debone Line Worker at Tyson Foods IncDebone Line Worker at Tyson Foods Inc
ADRIAN ROBERTSONADRIAN ROBERTSON
D-BONE at Tyson Foods IncD-BONE at Tyson Foods Inc
Nanci JohnsonNanci Johnson
Line Lead at Tyson Foods IncLine Lead at Tyson Foods Inc
ESSO JACQUES BADANAROESSO JACQUES BADANARO
Palletizer Operator at Tyson Foods incPalletizer Operator at Tyson Foods inc
Lee ParsonsLee Parsons
Laborer at Waynes Farm Chicken PlantLaborer at Waynes Farm Chicken Plant