Matthew Hoffer
Daytona Beach ,FL
Summary
Dynamic Owner/Operator at Hoffer Tile LLC, adept in operations management and sales negotiation. Achieved significant customer satisfaction through exceptional service and streamlined processes, reducing costs. Cultivated strong supplier relationships and ensured compliance with regulations, enhancing business efficiency and fostering repeat clientele. Proven expertise in documentation and reporting, driving business success.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Hoffer Tile Llc
Ohio/Florida
06.1996 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Education
High School Diploma - General
Newark High School
Newark, OH06.1991
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
Timeline
Owner/Operator
Hoffer Tile Llc
06.1996 - Current
High School Diploma - General
Newark High School