Matthew Holbrook
Fullerton,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
U.S. Polo Assn.
Livermore, USA
11.2022 - 01.2025
- Supported promotional events by setting up displays and engaging with customers effectively.
- Assisted customers with finding the right product for their needs.
- A wide array of responsibilities, including processing sales transactions, managing inventory, and keeping the floor organized.
Outdoor Service Staff
Callippe Preserve Golf Course
Pleasanton, USA
09.2021 - 11.2022
- Maintained golf course facilities, including course, driving range, putting greens, and garage.
- Supported golfers with equipment and course guidance to improve overall experience.
- Assisted in daily setup of weddings and events to ensure seamless operations.
Education
BBA - Finance
California State University Fullerton
Fullerton, CA05-2028
Skills
- Loss prevention
- Team collaboration
- Calm demeanor
- Backroom organization
- Store opening and closing
- Customer service
- Retail sales
- Event coordination
Training
- AVID (Advancement Via Individual Determination)
- Pleasanton Police Department Teen Academy
Volunteer Experience
- Animal Care Associate, Valley Humane Society, 09/2022, 06/2023, Provided daily care, feeding, and enrichment for animals. Maintained a clean, safe, and nurturing environment.
- Operations Team Member, Special Olympics, 11/2016, 11/2016, Supported event logistics during a large-scale community sports event.
Timeline
Retail Sales Associate
U.S. Polo Assn.
11.2022 - 01.2025
Outdoor Service Staff
Callippe Preserve Golf Course
09.2021 - 11.2022
BBA - Finance
California State University Fullerton
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