Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Matthew Hopper

Columbia,Missouri

Summary

Hard working night shift leader ready to take on the world outside of retail. Versed in conflict resolution and team synergy, I will make a great addition to any team looking for a hard worker. With experience in radio controlled Unmanned Areal Systems, I can use many control systems with precision. This experience extends to manufacturing as I have built and programmed many unmanned areal systems with self navigating technology.

Overview

2
2
years of professional experience

Work History

Night Shift Manager

O'Reilly Auto Parts
07.2024 - Current
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Supervised employees and oversaw quality compliance with company standards.
  • Assured customer satisfaction by providing quality customer service.
  • Completed routine store inventories.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.

Operations Team Member

HeinzJJ, LLC
06.2023 - 06.2024
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product improvements.
  • Prepared Stock and utilized machinery to meet team goals.

Education

High School Diploma -

Rock Bridge High School
Columbia, MO
05-2023

Skills

  • Customer service
  • Conflict resolution
  • Stock management
  • Task delegation
  • Team Leadership

Interests

  • Electronics and Circuit Building
  • Designing and Printing 3D Models
  • Drone Piloting
  • Robotics
  • Programming GPS Waypoint Missions

Timeline

Night Shift Manager

O'Reilly Auto Parts
07.2024 - Current

Operations Team Member

HeinzJJ, LLC
06.2023 - 06.2024

High School Diploma -

Rock Bridge High School

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