Matthew Hung

Patrolled assigned areas to deter and detect signs of intrusion and ensure security of doors, windows, access areas and check points, respond to alarms and disturbances promptly, monitoring and controlling access to facilities and ensure only authorized personal enter security areas, providing a professional assistance to employees and visitors of the property.Professional Summary

Dedicated and vigilant Security Officer with (put the number of years of experience here)years of experience ensuring the safety and security of guests, employees, and property. Adept at patrolling, monitoring surveillance systems, and responding swiftly to security incidents. Strong communication skills and a customer service-oriented approach to maintaining a safe and welcoming environment.

Skills & Qualifications

•Security and surveillance monitoring

•Emergency response and crisis management

•Excellent verbal and written communication

•Conflict resolution and de-escalation

•First Aid, CPR, and AED certified

•Report writing and incident documentation

•Crowd control and guest assistance

•Knowledge of security protocols and procedures

•Proficient in CCTV and access control systems

Professional Experience

Security Officer
SeaWorld [Location]
[Dates of Employment]

•Conduct regular patrols of park premises to ensure a safe environment for guests and staff.

•Monitor security cameras and report suspicious activity or potential threats.

•Assist in emergency situations, including medical incidents, evacuations, and lost children.

•Enforce park policies and safety procedures while providing excellent guest service.

•Respond to security incidents, de-escalate conflicts, and coordinate with law enforcement if necessary.

•Prepare detailed reports on incidents, safety hazards, and daily security activities.

•Provide directions and assistance to guests while maintaining a professional and approachable demeanor.

Education & Certifications

[G.E.D]
[OSCEOLA], [Year of Graduation] 2024

•Security Guard G License

•First Aid, AUTISM AWARENESS CPR, and AED Certifications

Supervision of equipment, employees, and merchandise shipment. Costumer service and assistance, boxes and pallets packaging, forklift driver, logistics and handling

Costumer service, pallets and boxes packaging, forklift operator,