Matthew Huskey
Columbia Station
Summary
Dedicated professional with over 10 years of experience in retail operations and management. Skilled in operational oversight, staff training, and compliance management, leading to improved performance and customer satisfaction in high-paced environments.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
The Botanist
Cleveland
05.2022 - Current
- Supports daily dispensary operations, ensuring efficient workflows and compliance while enhancing customer experiences
- Maintains strict adherence to state cannabis regulations and company SOPs, ensuring compliance in all patient/customer interactions
- Conducts and assists with daily and monthly audits, including sales reporting, cash handling, and compliance checks
- Supervises and fosters staff development through coaching, conflict resolution, and performance management
- Manages sales floor and fulfillment operations, overseeing transactions, cash reconciliation, inventory management, and order fulfillment
Retail Operations Supervisor
Viking Outfitters
Cleveland
08.2016 - 04.2022
- Oversaw daily store operations, ensuring seamless customer experiences and fostering strong business-to-business relations with partnered companies
- Facilitated staff scheduling to ensure adequate coverage during peak sales periods while adhering to payroll regulations
- Trained new employees on safety protocols, company procedures, and sales techniques
- Managed inventory levels and conducted ongoing replenishment oversight to maintain product availability
Outdoor Skills Director
Firelands Scout Reservation
Wakeman
06.2012 - 07.2016
- Directed staff training and development to improve camper and staff engagement while maintaining operational standards
- Developed strategic programs to foster youth leadership and personal growth, impacting participant development
- Evaluated program effectiveness through participant feedback and thorough staff assessments
- Managed budget allocations for camp programs and resources to ensure effective use of financial resources
Education
Bachelor of Arts - Operations Management
Cleveland State University
Cleveland, OH05-2022
Bachelor of Arts - Communication Management
Cleveland State University
Cleveland, OH05-2022
Skills
- Inventory management
- Regulatory compliance management
- Operational oversight
- Staff development
- Proficient with Dutchie systems
- Proficient with Microsoft Office applications
- Problem-solving
- Customer service
Timeline
Assistant Store Manager
The Botanist
05.2022 - Current
Retail Operations Supervisor
Viking Outfitters
08.2016 - 04.2022
Outdoor Skills Director
Firelands Scout Reservation
06.2012 - 07.2016
Bachelor of Arts - Operations Management
Cleveland State University
Bachelor of Arts - Communication Management
Cleveland State University