Matthew Isaacson
Longview,WA
Summary
Professional crew trainer with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and ensure consistent performance. Skilled in training and development, communication, and leadership. Reliable and results-driven, capable of motivating teams to achieve high standards.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
08.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Cook
Castaways Restaurant
12.2019 - 01.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
R.a. Long High Schoom
Longview, WA06.2019
Skills
- Customer service
- Employee training
- Team leadership
- Workplace safety
- Decision-making
- Safe food handling
- Coaching and mentoring
- Team leadership and supervision
- Food safety
- Staff education and training
- Delegating work
- Product knowledge
- Continuous improvement
Timeline
Crew Trainer
McDonald's Restaurant
08.2022 - Current
Cook
Castaways Restaurant
12.2019 - 01.2025
High School Diploma -
R.a. Long High Schoom
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