Matthew Jancich
Owasso
Summary
Results-driven General Manager with expertise in operations management, team building, and customer relations. Proven track record in P&L management and problem resolution, ensuring efficient restaurant performance and exceptional service quality.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager
Wingstop
Owasso, OK
01.2025 - 12.2025
- Managed daily operations to ensure efficient restaurant performance and customer satisfaction.
- Trained staff on menu offerings and operational procedures to enhance service quality.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated with suppliers to maintain timely delivery of food products and materials.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
The Big Biscuit
Owasso, OK
01.2024 - 09.2024
- Monitored financial performance, preparing reports to identify trends and areas for improvement.
- Developed promotional strategies to increase brand visibility and drive sales growth.
- Ensured compliance with health and safety regulations, maintaining high standards for cleanliness and food safety.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Co-Owner/Operator
Daylight Donuts Owasso
Owasso, OK
01.2005 - 12.2023
- Managed daily operations to ensure optimal product quality and customer satisfaction.
- Trained and mentored staff to enhance performance and maintain service standards.
- Oversaw inventory management, ensuring adequate stock levels and minimizing waste.
- Established strong vendor relationships to negotiate favorable supply terms and pricing.
- Led compliance efforts with health regulations, ensuring a safe food preparation environment.
- Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.
- Managed daily business operations, resulting in smooth workflow and enhanced productivity.
- Maintained accurate financial records, enabling informed decision-making for future growth opportunities.
General Manager
Sonics Drive In
Lawrence, KS
06.1998 - 12.2005
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
Engineering
University of Kansas
Lawrence, KSHigh School Diploma -
Shawnee Mission West
Overland Park, KSSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Customer relations
- P&L management
- Schedule management
- Consistently meet goals
Certification
- Manager Serv-Safe certified and current
Languages
Spanish
Limited Working
Timeline
General Manager
Wingstop
01.2025 - 12.2025
General Manager
The Big Biscuit
01.2024 - 09.2024
Co-Owner/Operator
Daylight Donuts Owasso
01.2005 - 12.2023
General Manager
Sonics Drive In
06.1998 - 12.2005
Engineering
University of Kansas
High School Diploma -
Shawnee Mission West