Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Matthew Jay

Matthew Jay

New Fairfield,CT

Summary

As a self-employed freelancer, I excelled in managing multiple projects, enhancing client satisfaction by consistently delivering high-quality work on time. My problem-solving abilities and attention to detail led to significant repeat business. Skilled in content creation and customer support, I successfully negotiated contracts, ensuring beneficial outcomes for all parties involved.

Overview

20
20
years of professional experience

Work History

Freelancer

Self Employed
08.2004 - Current
  • Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
  • Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Analyzed user feedback to gather input and identify areas required for improvement.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.

Screen Printer

ComNet
10.2015 - 07.2017
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
  • Installed and repositioned screen printing plates and pressure roles.
  • Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.

Assistant

Leverage Marketing
06.2006 - 09.2011
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Education

Bachelor Of Fine Arts - Illustration

Ringling College Of Art And Design
Sarasota, FL
05.2003

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support
  • Illustration services
  • Content creation

Timeline

Screen Printer

ComNet
10.2015 - 07.2017

Assistant

Leverage Marketing
06.2006 - 09.2011

Freelancer

Self Employed
08.2004 - Current

Bachelor Of Fine Arts - Illustration

Ringling College Of Art And Design
Matthew Jay