Results-driven manager with over 20 years of experience enhancing productivity and customer satisfaction across diverse industries. Skilled in optimizing processes and employee talent to drive revenue growth. Proven expertise in marketing strategies, product promotion, and account retention through attentive service and relationship building.
Work History
Business owner/Operator
3 Years
Mechanical Contractors Industry | 10.2023 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Directed daily operations across mechanical contracting projects, aligning labor, materials, and schedules with client requirements.
Coordinated subcontractors, vendors, and field crews to maintain workflow continuity and service quality.
Reviewed budgets, job costs, and invoicing to maintain accurate financial oversight.
Consulted with customers to assess needs and propose optimal solutions.
Organized and maintained all building areas and equipment for optimal functionality.
Trained and motivated employees to perform daily business functions.
Fleet Coordinator
6 Years 9 Months
Road Machinery | 01.2017 - 10.2023
Developed new branding initiatives and implemented uniform fleet design to increase brand exposure for the newly built Komatsu dealership that has grown to the highest grossing dealer in California maintaining over 30 million dollars in assets.
Cultivated customer base by consistently meeting and exceeding daily operational needs.
Supervised monthly equipment overhauls to drive improved inventory and increase equipment longevity through custom preventative maintenance programs and detailed service records.
Executed on-time, under-budget project management on complex issues for senior leadership and shareholders.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Enhanced communication by engaging with drivers, upper management, and shop department.
Identified and resolved complex problems affecting management and business direction.
Maintenance Supervisor
10 Years 9 Months
Oil Well Services | 03.2006 - 12.2016
Guided management on project bids for onsite improvements to enhance operational effectiveness.
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Monitored OSHA safety compliance to maintain strict standards and protect team members from harm.
Assessed employee work and improved performance with the newest safety training and open door approaches to listen to employee feedback and suggestions.
Evaluated employee performance and implemented safety training while fostering open communication for feedback and suggestions.
Monitored equipment, inventories, and system upgrades to prepare and present detailed reports to upper management.
Oversaw daily shift schedules for a team of over 20 employees to facilitate smooth operations.
Shop Manager
3 Years 3 Months
British Auto Specialists | 12.2002 - 03.2006
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Oversaw daily operations to ensure high levels of productivity.
Provided information to assist customers with their needs. and provided information about Area of Expertise.
Emphasized punctuality and maintained outstanding attendance, consistently arriving ready to start shifts on time.
Engaged in team-building activities to strengthen collaboration and improve workplace relationships.
Participated in team-building activities to enhance working relationships.
Education
Associate - Automotive Technology
Universal Technical Institute of Arizona Inc | Avondale, AZ | 09-2001