Matthew Jones

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Coordinated resources effectively to meet project deadlines and achieve desired results.
• Oversaw quality control measures, maintaining high standards for all project outputs.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Motivated team members to surpass their targets, recognizing and rewarding their achievements.

• Adhered to strict safety protocols during all phases of work, reducing workplace incidents significantly.
• Improved workplace safety by conducting regular inspections and identifying potential hazards.
• Assisted in the design of commercial electrical systems, ensuring optimal functionality and energy efficiency.
• Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.

Directed landscaping activities, ensuring customers' expectations were met with precision.

Honed time management abilities by thoroughly tidying up outdoor spaces.