Matthew Jordan Lara Vicedo
San Leandro,CA
Summary
Resourceful Computer Information Systems graduate with expertise in administrative coordination, data management, and IT support. Specializes in troubleshooting technical issues, managing sensitive client records, and optimizing workflows. Communicates effectively, supports cross-functional teams, and ensures accuracy in dynamic environments.
Overview
11
11
years of professional experience
Work History
Operations Coordinator & Client Liaison
G3M Productions
Bay Area, CA
01.2023 - Current
- Coordinated photobooth services for live events, facilitating seamless setup and operation to enhance client satisfaction.
- Executed on-site technical troubleshooting for equipment and software, ensuring uninterrupted service.
- Developed custom digital layouts to support branding needs, engaging guests effectively.
- Logged and tracked all event payments and client details; ensured accurate financial documentation.
Caregiver/Activities Coordinator
Lady of Merced Care Home, Inc.
Hayward, CA
01.2016 - Current
- Developed and implemented inclusive activity programs that enhance engagement among mentally ill young adults.
- Created a positive and engaging environment tailored to individual resident needs.
- Managed inventory of supplies and coordinated event planning logistics to ensure seamless execution.
Clinic Operations Assistant
Checkpoint OTC
Bay Area, CA
01.2024 - 08.2026
- Coordinated client intake, appointment scheduling, and DOJ-compliant data collection to enhance client experience.
- Manage daily data entry for biometric scans, clinical test results, and patient records using internal clinic systems.
- Processed billing, invoicing, and reimbursement for employer-sponsored services, ensuring accuracy and compliance.
- Coordinated quarterly compliance testing with contractors and managed client communication and follow-ups to ensure regulatory adherence.
- Utilize Microsoft Excel and Word to generate client reports, maintain logs, and prepare internal documents.
- Resolved hardware and software issues affecting fingerprinting and intake systems with fingerprinting and intake systems to ensure workflow continuity.
- Implement automated email workflows for appointment confirmations and reporting.
- Support compliance efforts by maintaining organized documentation and reporting structures.
Education
Moreau Catholic High School
Hayward, CABachelor of Science - Computer Information Systems
DeVry University
Newark, CAGED - Coursework
Chabot College
Hayward, CASkills
- Client scheduling
- Data Management
- Billing reconciliation
- Microsoft Office proficiency
- Technical Support & Troubleshooting
- Event coordination
- Adaptability & Team Collaboration
Timeline
Clinic Operations Assistant
Checkpoint OTC
01.2024 - 08.2026
Operations Coordinator & Client Liaison
G3M Productions
01.2023 - Current
Caregiver/Activities Coordinator
Lady of Merced Care Home, Inc.
01.2016 - Current
Moreau Catholic High School
Bachelor of Science - Computer Information Systems
DeVry University
GED - Coursework
Chabot College