Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Kada

Sterling Heights,MI

Summary

Motivated technology enthusiast with a strong foundation in IT and problem-solving. Seeking an opportunity to apply my skills in a dynamic tech environment, and to expand my knowledge.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sports & Entertainment Event Technician

Ilitch Sports + Entertainment
05.2023 - Current
  • Provide I.T Support for the Detroit Tigers
  • Provide I.T Support for the Detroit Redwings
  • Provide Venue I.T Support for the Detroit Pistons
  • Support the technology for the following venues Little Caesars Arena, Comerica Park, Fox Theater Detroit, Hockey Town Café, Joker Merchant Stadium, Pine Knob Amphitheater, Meadow Brook Amphitheater, Michigan Lottery Amphitheater

Sales Advisor

Best Buy
08.2022 - 01.2024
  • Welcome and engage with customers in a warm, friendly manner
  • Serve as a brand ambassador by bringing your passion for people and technology together to serve our customers
  • Recommend products and solutions that meet customers’ needs
  • Assist customers with their purchases, returns and exchanges
  • Maintain merchandising and ensure your department is clean and well stocked

Help Desk Technician

Utica Community Schools
10.2021 - 05.2022
  • Create a positive customer support experience with a professional attitude
  • Provide technology support to end-users in a centralized desk environment and on-site at school facilities
  • Open, track and close trouble tickets
  • Support and troubleshoot: basic connectivity and peripheral equipment;
  • Troubleshoot, configure, install and maintain a variety of software applications
  • Lift equipment up to 50 lbs
  • Image IPads, Desktops, and Laptops
  • Deploy workstations
  • Other duties as assigned by supervisor

Freelancer

Fiverr
02.2020 - 01.2022
  • Designed and developed custom Java projects tailored to client specifications.

Leader

Holy Martyrs Summer Camp
07.2018 - 07.2020
  • Overseer everything to make sure things went smoothly
  • Run arts and craft station for the kids
  • Manage outside activities

Education

Bachelors -

Oakland University
Auburn Hills, MI
05.2026

Diploma -

Stevenson High School
Sterling Heights, MI
06.2022

Skills

  • IT procedure development
  • Network troubleshooting
  • Program installations
  • Windows 95/98/2000/XP/XP pro/nt
  • System upgrades
  • Virtualization technologies
  • End-user training
  • Scripting languages
  • Troubleshooting and diagnosis
  • Systems deployment
  • Active directory
  • Enterprise technology
  • Technical support
  • Incident management
  • PC diagnostics
  • Help desk software
  • Microsoft Office Suite

Certification

  • TestOut IT Fundamentals Pro Certification, 04/01/22, No Expiration Date, 6-1C6-MM56J, This certification tests your foundational knowledge and ability to perform real-world tasks using operating systems, common PC hardware and software, basic networking, databases, programming, security, and information systems., https://certification.testout.com/verifycert?certificateId=6-1C6-MM56J
  • CompTIA A+ ce Certification, 12/01/24, 12/28/27, Y1DEJD1STFBE1JKK, Earners of the CompTIA A+ certification are proven problem solvers who are able to perform critical IT support tasks including device configuration, data backup and recovery, and operating system configuration. CompTIA A+ certified professionals have demonstrated baseline security skills for IT support roles and are able to detect and remove malware, address privacy concerns, and troubleshoot core service challenges., https://www.credly.com/badges/d0202c07-b9c8-43f6-bfc1-662e4590eb2d/

Timeline

Sports & Entertainment Event Technician

Ilitch Sports + Entertainment
05.2023 - Current

Sales Advisor

Best Buy
08.2022 - 01.2024

Help Desk Technician

Utica Community Schools
10.2021 - 05.2022

Freelancer

Fiverr
02.2020 - 01.2022

Leader

Holy Martyrs Summer Camp
07.2018 - 07.2020

Bachelors -

Oakland University

Diploma -

Stevenson High School

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Matthew Kada