Matthew Kalua'u
Polynesian Culture Center
Hau'ula,HI
14
years of professional experience
Dependable Customer Service Professional with extensive experience in supporting operations through effective problem-solving and teamwork. Delivered positive customer outcomes by enhancing processes and maintaining strong working relationships under tight deadlines. Focused on contributing to team success and advancing organizational objectives with dedication and enthusiasm.
Work History
Retired
14 Years- Demonstrated respect and friendliness while assisting team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Adapted schedule to accommodate various shifts, including nights and weekends. across night, weekend, and holiday shifts.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Education
Master of Science - Organizational Management
Skills
Customer service
Problem-solving
Attention to detail
Decision-making
Organizational skills
Time management
Multitasking
Calm under pressure
Teamwork and collaboration
Dependable and responsible
Critical thinking
Friendly
positive attitude
Timeline
Retired
Polynesian Culture Center
12.2008 - 12.2022Read More
University of Phoenix, Honolulu, Hawaii
Master of Science from Organizational Management
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