Matthew Keesee
Hollywood,FL
Summary
Proven ability to enhance operational efficiency, demonstrated at Scruby's BBQ Restaurant through expert cash handling and customer service. Skilled in supply restocking and adept at fostering positive customer relationships, showcasing a blend of hard and soft skills, as demonstrated at Big Lots. Successfully managed inventory and staff scheduling at Redemption Tattoo Parlor, significantly improving customer satisfaction.
Overview
20
20
years of professional experience
Work History
Server and Food Prep
Scruby's BBQ Restaurant
10.2023 - 04.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Stock Clerk and Truck Unloader
Big Lots
09.2022 - 10.2023
- Blocked and faced products on displays and shelves in accordance with company policy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked and pulled defective or expired products from shelves.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise pallets to move in warehouse.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Loaded packages onto pallets and into staging areas as directed.
Assistant Electrician
Danny Boy Electric
01.2017 - 01.2019
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
Tattoo Shop Manager
Redemption Tattoo Parlor
03.2004 - 07.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Reported issues to higher management.
- Scheduled employees for shifts, taking into account customer traffic.
- Interacted well with customers to build connections.
- Monitored daily cash discrepancies.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Education
High School Diploma -
Mcarthur High School
Hollywood, FL05.1993
Skills
- Supply Restocking
- Ordering Procedures
- Cash Handling
- Order Delivery practices
- Food Running
- Table Bussing
Timeline
Server and Food Prep
Scruby's BBQ Restaurant
10.2023 - 04.2024
Stock Clerk and Truck Unloader
Big Lots
09.2022 - 10.2023
Assistant Electrician
Danny Boy Electric
01.2017 - 01.2019
Tattoo Shop Manager
Redemption Tattoo Parlor
03.2004 - 07.2017
High School Diploma -
Mcarthur High School