Matthew J Kelly
North Brunswick,NJ
Summary
Talented & detail-oriented IT professional specializing in effectively leveraging technology to achieve business goals. Accustomed to managing multiple projects and priorities in fast-paced environments. Able to establish clear objectives for team members and enforce deadlines to keep projects on track.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Continuous Alignment Manager
Continuous Networks
Pine Brook, NJ
11.2024 - 04.2026
- Led cross-functional teams to enhance operational efficiency and drive project completion.
- Developed and implemented strategic plans to improve service delivery and client satisfaction.
- Oversaw budget management, ensuring resource allocation aligned with organizational goals.
- Analyzed performance metrics to identify areas for process improvement and cost reduction.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Systems Engineer (L3)
Exigent Technologies LLC
09.2015 - 05.2024
- Level 3 Systems Engineer (1 below company-wide escalation point)
- Developed fully automated solution for network deployment of pre-configured Windows images
- Reduced workstation prep time to 12min from bare-metal to user ready
- Found and neutralized in-progress crypto attacks on multiple occasions
- Discovered malicious code on customer's website that had been dumping financial info onto a public pastebin, leading to FBI involvement
- Deployed and administered domain, app, SQL & exchange servers on both physical and virtual hardware
- Designed & implemented total network overhaul of mixed environment with 10+ switches and 20+ WAPs
Systems Engineer
Information Logistics Inc.
08.2015 - 09.2015
- High-risk, zero downtime tolerance environment
- Largely Linux based hosting / development
- Built $60,000+ SAN & $80,000+ 14-bay blade server
- Orchestrated migration of vCenter 4.1 to 5.5 on above hardware
General I.T. Manager
Yankee Clipper Distribution
10.2013 - 08.2014
- Managed, maintained, & improved end-to-end I.T. environment spanning 3 facilities, each over 250,000 sq/ft.
- Implemented infrastructure upgrades resulting in demonstrable cost savings.
- Streamlined operations with respect to I.T., adding overall value to company.
Level II Engineer
CATS Technology Solutions Group
10.2011 - 08.2013
- Actively managed entire I.T. environment of multiple firms.
- Consistently complimented & asked for by name
- Designed & implemented warehouse scheduling program using VB.net & SQL backend.
- Designed & developed a high functioning, end-to-end intranet solution using Microsoft SharePoint Foundation
- Maintained and monitored several server room environments, wired & wireless networks and other computing system infrastructures.
EasyTech
Staples
01.2007 - 05.2008
- PC/Laptop sales, diagnostic services, & repairs.
- Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on all calls (outperforming average of 90%).
Assistant Help Desk Manager
AllType Medical Transcription Services
06.2005 - 01.2007
- Managed nation-wide WAN & VPN.
- Administrated Windows Server NT based LAN & Intranet.
- Remote IT support of +100 nation-wide employees.
Education
Bachelor of Science - Management & Information Systems
Montclair State University
Montclair, NJ2011
Skills
- Results-oriented
- Business centric
- Effective multi-tasker
- Team player
Business process improvement
Strategic planning
Risk mitigation and management
- Change management
Certification
- CompTIA Network+
- SonicWall Certified Support Engineer
Skills
Active Directory, Disaster Recovery, Disaster Risk Reduction, DNS, Enterprise Architecture, Fault Tolerance, Group Policy Implementation, High Availability Architecture, Integration, Link Aggregation, MDM, Microsoft Servers, MS Exchange (on-prem, hybrid & hosted), Network Administration, Network Load Balancing, Network Security, Process Security, Sonicwall/Cisco/Meraki/Extreme, Storage Administration (Dell, HP, Qnap, Synology), System Administration, System Deployment (unattended network install), Telecommunications / VPNs, Virtualization / Virtual Infrastructure (VMware & Hyper-V) & VoIP
Timeline
Continuous Alignment Manager
Continuous Networks
11.2024 - 04.2026
Systems Engineer (L3)
Exigent Technologies LLC
09.2015 - 05.2024
Systems Engineer
Information Logistics Inc.
08.2015 - 09.2015
General I.T. Manager
Yankee Clipper Distribution
10.2013 - 08.2014
Level II Engineer
CATS Technology Solutions Group
10.2011 - 08.2013
EasyTech
Staples
01.2007 - 05.2008
Assistant Help Desk Manager
AllType Medical Transcription Services
06.2005 - 01.2007
Bachelor of Science - Management & Information Systems
Montclair State University